Loan Processor

Overview Responsible for receiving, reviewing, and processing applications for consumer, credit card, and overdraft account loans. Meets with applicants to explain credit policies, obtain additional loan information and documentation, and provides general Credit Union information. Aims to promptly and professionally serve members and cross-sell services. Responsibilities Assumes responsibility for effectively receiving, reviewing, and processing loan applications. Interviews, takes applications, gathers information, and processes preliminary documentation on loan requests. Evaluates and verifies loan applications and credit criteria; computes debt ratios; verifies employment and income; determines value of collateral; notifies applicants of loan decisions; requests additional information if required. Coordinates and processes closings; ensures each loan is promptly and properly prepared, documented, processed, approved, and disbursed. Calculates terms, finance charges, and insurance on loans for proper disclosure on promissory notes. Assists in servicing loans (e.g., payoff, refinances, problem loan workout arrangements, address changes, payment extensions, collateral releases, payment due date changes, and perfecting lien releases). Maintains prompt follow-up on titles; verifies car insurance coverage; conducts car appraisals. Sells credit life, disability, and mortgage insurance. Performs duties of area personnel as required. Ensures lending operations comply with Credit Union policies and legal requirements; ensures loan requests are properly documented. Establishes and maintains effective and professional business relationships with members. Resolves members’ requests and questions promptly and courteously; provides blue book values and answers questions regarding government loans and real estate policies. Keeps members informed of Credit Union loan policies and services. Maintains the Credit Union’s quality and professional reputation. Counsels members regarding money management and financial matters. Establishes and maintains effective coordination and communication with area personnel and management. Assists area personnel as needed and supports other Loan Officers. Assists in training and cross-training loan support personnel. Completes reports and records promptly and accurately; types loans and all supporting documents as required. Attends meetings as required; keeps Management informed of area activities and significant problems. Performs related duties as required or assigned. Actively and professionally cross-sells Credit Union services. Stays informed regarding local and national economic conditions and regulatory changes. Maintains proper maintenance, cleanliness, and security of the work area and equipment. Qualifications Education/Certification: High school graduate with required loan training and certification. Required Knowledge: Knowledge of Credit Union loan services, policies, and procedures; understanding of related legal and regulatory standards and required loan documentation; knowledge of consumer and residential lending practices. Experience Required: Previous lending experience or experience with a full-service financial institution is helpful; minimum one year related experience. Skills/Abilities: Excellent interviewing, communication, and public relations skills; professional appearance and attitude; strong analytical and financial skills; ability to operate related computer applications and office equipment (including calculators, typewriter, printer, telephone, and notary stamp); good typing skills. #J-18808-Ljbffr