Retail Store Manager In Training

Position Summary The Retail Store Manager in Training (MIT) will complete a comprehensive training program at one of Goodwill’s training locations. Upon successful completion, the MIT will transition into a full‑time Store Manager role, responsible for overseeing all aspects of a Retail Store location and driving business results. Key Responsibilities Develop and execute the retail operations plan to achieve daily, monthly, quarterly, and annual operating income, revenue, and production goals. Coordinate with the Retail District Manager to implement strategic plans that increase donations and store performance. Monitor product levels on the floor, as‑is, recycle, trash, and seasonal back‑stock to meet sales budgets. Manage payroll and operating costs to stay within budget. Ensure all Team Members deliver excellent customer service to donors and customers. Maintain store cleanliness and uphold the Goodwill brand. Partner with community businesses and organizations to promote the Goodwill mission. Attend all required training and development classes and maintain reliable transportation for daily duties. Partner with support areas (Asset Protection, Human Resources, Safety, Finance, Learning & Development, etc.) to achieve business goals and ensure compliance with all policies and regulations. Build a high‑performing team, including performance management, coaching, discipline, staff staffing, compensation, and development. Participate in company culture change initiatives and change‑management processes. Perform other related duties as assigned. Minimum Qualifications High School Diploma or equivalent. At least two years of retail management experience, preferably in a thrift environment. One year of customer service experience. Understanding of financial metrics, reporting, and budget management. Proficiency in Microsoft Office Suite. Ability to pass a background check, as required. Fluency in English, both spoken and written. Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Equal Employment Opportunity Statement Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race, color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state, and local fair employment practice laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. #J-18808-Ljbffr