Leasing Agent

Ginkgo Residential Corporate Office 200 S College St Charlotte, NC 28202, USA Description Position Overview As a Leasing Consultant, you will be the first point of contact for prospective residents and play a key role in the leasing and sales process. This role is critical in bringing our core values to life each day. Putting People Come First , you will create welcoming, positive experiences by building genuine relationships with prospective and current residents through active listening, empathy, and professionalism. Being Rooted in Sustainability , you will take pride in presenting a clean, well maintained community and ensuring every interaction reflects our commitment to preserving the quality and integrity of our homes and neighborhoods. To Act with Purpose , you will approach each task with accountability and intention, delivering consistent follow through that drives leasing success and resident satisfaction. Those who Cultivate and Elevate will thrive in this role by collaborating with teammates, contributing to a strong community culture, and supporting shared goals that move the property forward. If you have a passion for people, sales, and real estate, we want to hear from you. Key Responsibilities Greet and assist prospective residents in a friendly, professional, and welcoming manner, both in person and over the phone. Conduct property tours, showcasing amenities and available units while creating a personalized experience for each prospect. Answer questions and provide accurate information about leasing terms, pricing, and property policies. Assist in processing lease applications and conducting background checks with attention to detail and integrity. Maintain accurate records of leads, prospects, and follow up activities. Coordinate move in and move out processes, ensuring a smooth and positive transition for residents. Support resident retention efforts through effective communication, relationship building, and timely service. Contribute to maintaining a clean, organized, and well presented community environment. Qualifications/Requirements Education: Bachelor's degree in Business Administration, Real Estate, or a related field is preferred. In lieu of a bachelor's degree, a combination of an Associate's Degree and 1 year of relevant work experience or a High School diploma and 3 years of relevant work experience will be required. Preference will be given to candidates who have obtained their CALP designation. Prior experience in property management, leasing, sales, or customer service is required. Excellent communication, interpersonal, and organizational skills. Ability to multitask in a fast paced environment while maintaining attention to detail. Ability to work both collaboratively and independently. Proficiency in property management software, Entrata or Yardi is preferred and Microsoft Office Suite. Valid state issued driver's license required. Physical Requirements Must be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Must be able to work inside and outside in all weather conditions. Must be able to push, pull, lift, carry or maneuver weights of up to twenty-five (25) pounds and fifty (50) with assistance. Regular travel may be required to assist other properties as needed, attend training classes, meetings or other situations necessary for the completion of some or all of the daily responsibilities. Must be able to work a flexible schedule, including evenings and weekend. What We Offer Competitive pay with performance incentives Generous PTO, holidays, Work Anniversary Day Off, and Paid Volunteer Time 401(k) with match, stock options, and professional growth opportunities Supportive, dynamic work environment with housing perks and parental leave DISCLAIMER/OTHER DUTIES This document describes the position currently available and serves only as a summary of the typical functions of the job. It is not an exhaustive or comprehensive list of all possible job responsibilities. Tasks, responsibilities and duties of the jobholder may differ from those outlined. Other duties, as assigned might be part of the job. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time. Ginkgo Residential LLC is an Equal Opportunity Employer An equal opportunity employer, Ginkgo Residential treats each individual fairly in all employment decisions without regard to race, color, gender, religion, age, sex, gender identity, national origin, sexual orientation, veteran, disability or any other protected status by federal or local law. #LI-DNI Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr