Manager IV (Chief of Contracts Administration Divison)

THE IDEAL CANDIDATE

The ideal candidate is an experienced leader with expertise in negotiating, developing, administering, and monitoring complex healthcare, behavioral health, or related field contracts. They possess strong knowledge of public sector or health care sector contracting, Medi‑Cal, behavioral health systems, provider reimbursement, and contract performance management. The successful candidate can effectively oversee contract negotiations and implementation, invoice review, fiscal accountability, and provider performance while ensuring quality service delivery and regulatory compliance. They excel at building collaborative relationships with community‑based organizations, behavioral healthcare providers, managed care plans, and government partners. Strong communication, negotiation, analytical, and problem‑solving skills are essential, along with the ability to balance provider support, accountability, and organizational objectives.

THE POSITION

The Chief of Contracts Administration Division is a member of the Behavioral Health and Recovery Services (BHRS) Senior Leadership Team and reports to the Assistant Director of the Behavioral Health Plan. This position provides leadership for the Department's contract governance, provider relations, contract performance, fiscal oversight, and provider monitoring functions. The Chief leads the newly established Contracts Administration Division, which strengthens the Department's behavioral health managed care, provider network oversight, contract administration, and accountability systems. The Chief is responsible for developing the Division's structure, processes, and strategic direction while integrating existing contract administration functions and teams into a comprehensive division‑level program focused on contract development, contract procurement, negotiations, provider engagement, contract compliance, fiscal monitoring, performance management, and quality improvement. The position collaborates with executive leadership to advance Department priorities, improve provider network performance, and support access to quality behavioral health services.

DIVISION OVERVIEW

The Contracts Administration Division is responsible for the procurement, development, negotiation, administration, and oversight of the Department's contracts and provider network. The Division establishes standardized contract governance processes, including contract development, execution, lifecycle management, contract compliance, and coordination of Board of Supervisors agenda items related to Department contracts. The Division also serves as the Department's primary resource for provider relations, working with contracted providers to support service delivery, strengthen partnerships, facilitate communication, address operational issues, and promote compliance with contractual and regulatory requirements. Responsibilities include provider onboarding, contract performance monitoring, provider support, and quality improvement activities. The Division oversees fiscal monitoring and accountability functions related to contracted services, including invoice review, budget monitoring, validation of billed services, review of financial and performance reports, and monitoring of contract deliverables and outcomes. Through these activities, the Division ensures strong internal controls, accountability, and alignment between contract requirements, service delivery, performance expectations, and reimbursement while supporting a transparent, compliant, and high‑performing behavioral health system.

RESPONSIBILITIES

Develop, implement, and maintain standardized contract procurement and governance processes across the Behavioral Health Plan. Oversee the full life cycle of provider contracts, including development, execution, monitoring, amendments and renewal. Lead provider monitoring efforts to ensure compliance with contract requirements, service expectations, and regulatory standards. Oversee and strengthen invoice review and approval processes to ensure accuracy, documentation, and alignment with contract terms. Establish and monitor internal controls to support fiscal integrity and audit readiness. Identify gaps in provider performance, billing practices, or compliance, and implement corrective actions. Collaborate with Systems of Care Leadership, Quality Services, Fiscal, and Provider Relations to align contract requirements with service delivery and performance monitoring. Develop policies, procedures, and tools to support consistent contract administration and oversight. Supervise staff responsible for contract administration, provider monitoring, and fiscal review functions. Provide technical assistance and guidance to internal teams and contracted providers. Analyze data and trends to inform decision‑making, improve processes, and reduce system risk. Support audits, reviews, and reporting requirements at the county, state, and federal levels. Motivate, coach, and support staff in achieving departmental goals. Lead efforts to address system and program level crisis and emergencies, and perform effectively under stressful conditions. Prepare and deliver clear and professional presentations to diverse audiences. Prepare specialized reports, including Board agenda items and responses to public or stakeholder inquiries. Contribute to the development and monitoring of the department’s annual budget and quarterly updates. Develop policies and procedures in accordance with applicable regulations. Uphold and actively promote the vision, mission, and values of the department and the County. Perform other duties as assigned.

KNOWLEDGE / SKILLS / ABILITIES

Behavioral Health or Health Treatment Systems Building Effective Teams Communication Conflict Management Contract Development Customer Orientation Effective Decision Making Performance Development and Coaching Ethics and Integrity Financial Resource and Budget Management Managing Vision and Purpose Behavioral Health, Medi‑Cal Managed Care, or Healthcare Compliance Legislative and Regulatory Laws Strategic Management & Planning

QUALIFICATIONS

We recognize your time is valuable, please only apply if you meet the following required qualifications.

EDUCATION / EXPERIENCE

Graduation from an accredited college or university with a master's degree in Social Work, Psychology, Human Services, Counseling, Business Administration, Public Health, Public Administration or a related field; AND Two (2) years of management experience comparable to a Stanislaus County Manager III; OR Four (4) years of progressively responsible management experience in a public agency, or health care sector performing duties involving contract governance and administration and provider monitoring and fiscal oversight. Progressively responsible experience as listed above may be substituted for the required education on a year‑for‑year basis. Proof of education will be required for verification purposes at the time of application. Applicants who are unable to submit proof must call View phone number on click.appcast.io to make other arrangements. Failure to submit proof will result in disqualification.

GENERAL QUALIFICATIONS

Pass County‑paid pre‑employment job‑related background investigation. Perform job duties in a manner assuring a safe working environment for oneself and others. Maintain confidential information according to the legal standards and/or County regulations as required. Some positions may be required to possess and maintain a valid California Driver’s License and meet County insurability requirements. #J-18808-Ljbffr Stanislaus-County-