Retail Licensed Optician

Summary Assists customers with frame selection, fits, and dispenses frames. Utilizes technical information to interpret prescriptions and assist customers with the selection of optical products and services. Pay Class and Pay Pay Class: Full Time Pay: $24.50 - $36.75 per hour, up to $2000 sign‑on bonus (external hires only). Essential Responsibilities Assist each customer in frame and lens selection while meeting social distance requirements. Ensure compliance with social distancing, cleaning protocols, and hygiene practices. Provide customers with accurate product information regarding frames, lens selections, and services. Provide customers covered by third‑party insurance with accurate benefit information; inform them of any additional charges not covered. Utilize the SERVE sales process to identify customer needs and establish proper lens recommendations. Analyze and interpret patients’ prescriptions; communicate with the lab and optometrist as needed for accuracy. Sell, fit, and dispense frames and accessories using accurate measurements, product verification, and adjustments. Maintain a clean and orderly dispensing area. Ensure accuracy of customer pricing for the retail customer. Maintain state license requirements. Provide feedback and guidance to apprentice opticians where applicable. Adhere to privacy, confidentiality, and proprietary company policies (e.g., HIPAA). Participate in training and educational activities required to meet departmental goals. Maintain cleanliness of all equipment, workstations, and the facility daily. Complete additional responsibilities as assigned. Education High School Diploma or Equivalent Experience & Background Must have and maintain applicable state licensure for ophthalmic dispensing. Knowledge and demonstrated abilities in explaining optical products, services, prescription analysis, fitting, and dispensing. Language Skills Read and comprehend simple instructions, short correspondence, and memos. Write simple correspondence. Effectively present information in one‑on‑one and small group situations. Mathematical Skills Calculate figures and amounts such as discounts, interest, and percentages. Apply basic algebra and geometry concepts. Reasoning Ability Apply common sense to carry out instructions in written, oral, or diagram form. Deal with problems involving several variables in standardized situations. Physical Demands The job requires frequent standing, use of hands and fingers to handle objects, and occasional lifting of up to 20 pounds. The noise level is moderate. The candidate must have good vision at close and distance ranges, color vision, peripheral vision, depth perception, and the ability to adjust focus. Behavioral Characteristics Basic computer literacy. Strong communication skills and a desire to work with the public. Outgoing, positive professional personality and appearance. Ability to work independently and as part of a team. Ability to interact well with doctors and other associates. Ability to perform multiple tasks simultaneously. Flexibility to support change. Work onsite and participate in interactive meetings regularly. Initiate immediate interaction, coordination, and collaboration with team members, clients, and customers. HIPAA & Security Requirements All associates must comply with HIPAA for disclosures of protected health information. Associates may have access to confidential customer information and must adhere to all data security guidelines. Equal Opportunity Employment Visionworks is an equal‑opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, ethnicity, disability, or veteran status. Union Position Compensation Position provides competitive pay and benefits. Minimum pay is $24.50 per hour plus incentives. Starting pay may vary based on experience up to $36.75 per hour, with incentive pay, wage upgrades, and overtime opportunities available. #J-18808-Ljbffr