Quality Assurance Analyst

Position Quality Assurance Analyst Company Overview AssuranceAmerica has provided superior property and casualty insurance products for more than 25 years through independent agents and direct customers. Role Summary Your daily contributions will have direct, positive impacts on employees, agents, and customers. Responsibilities Maintain full knowledge of the Policy system and its features and functionality. Collaborate with stakeholders to elicit and develop clear requirements and documentation. Review product requirements and designs for quality and testing needs. Define scope, objectives, and deliverables of the test effort. Identify opportunities to increase usage of automated testing. Create and maintain test cases and test plans. Participate in all aspects of testing, including functional, regression, and performance testing. Work with development teams to uncover functional and/or performance issues. Provide resource planning, management, and resolution of issues that impede the test effort. Evaluate performance of new releases to ensure consistent quality. Analyze and monitor data to identify potential areas for concern. Organize work schedule to achieve timely processing of all responsibilities. Identify opportunities to improve processes, quality, and testing timelines. Perform other duties as assigned by the department manager. Qualifications Detail-oriented, thrives in a fast-paced environment. Creative, driven, and motivated problem solver. Strong analytical skills. Ability to communicate complex concepts and procedures to others. Ability to form strong relationships and work collaboratively. Propensity to learn new techniques and testing methodologies. Flexibility to shift between tasks when required. Required Experience Bachelor’s degree or equivalent experience. 3+ years as a quality assurance analyst with a blend of manual and automation testing. Strong understanding of QA methodologies, processes, and best practices. Hands‑on experience with test automation tools such as Playwright, Selenium, Cypress, or similar. Preferred Experience Familiarity with source control systems (e.g., Git) and CI/CD tools (e.g., Azure DevOps). 2+ years’ experience within the insurance or financial services industry. Previous experience in a Business Analyst role. SQL query writing. Exposure to performance or load testing tools (e.g., JMeter, Gatling). Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. May be required to work on‑call, evenings, or weekends. #J-18808-Ljbffr