Patient Access Scheduler(On-site in Deerfield Beach, FL)

Patient Access Scheduler

Location: On-site in Deerfield Beach, FL with expected work hours from 8:30 AM to 5PM ET Mon-Fri.

Summary Description:

The Patient Access Scheduler supports the Patient Access - Onshore department in various functions, including scheduling patient appointments and managing schedules for healthcare providers and facilities. This role is critical in ensuring efficient patient access to healthcare services and supporting overall patient satisfaction. This role involves coordinating with providers/facility schedules, determining patient portion estimates.

Hybrid positions based in FL

Must be able to commute to office in Deerfield Beach, FL

Patient access experience is big plus

Healthcare customer service experience is helpful

College degree in healthcare administration is preferred

Proven data entry skills needed

Start date goal is Sept 2

Daily Responsibilities:

Schedule patient appointments and procedures accurately

Collect necessary patient demographic and insurance information

Obtain referrals, authorizations, pre-certification information

Verify patient eligibility and benefits have been verified

Maintain organized patient scheduling records

Assist in other duties as assigned

Skills and Education:

High School Diploma or GED required

A bachelor's or associate's degree in Healthcare Administration or a related field is preferred

Knowledge of Medical Terminology and ability to interpret clinical documentation

Computer literacy and proficiency in using Microsoft Office

Ability to handle high call volume

Excellent interpersonal and communication skills both written and orally.

At least 2 years of experience in data entry or patient access roles

Experience in scheduling patient appointments and procedures

Ability to collect patient information and verify insurance coverage and necessary authorizations have been obtained

Able to work a hybrid schedule and commute into office in Deerfield Beach, FL

Company Benefits and Perks:

Joining comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.

Access to a 401(k) Retirement Savings Plan.

Comprehensive Medical, Dental, and Vision Coverage.

Paid Time Off.

Paid Holidays.

Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.