Tech Lead/Manager, Software Engineering

What you’ll do here Lead a team dedicated to creating tools to deliver world‑class content for our Cengage Learning Platforms (CLP). Define and implement an innovative, AI‑first roadmap ensuring content quality and accessibility remain a primary focus. Collaborate with product and design teams under the Product Operating Model (POM) as technical lead. Improve customer outcomes through frequent stakeholder engagements and data‑driven insights. Coach and grow a high‑performing engineering team focused on quality, accountability, and continuous improvement. Reimagine and optimize content‑creation workflows using modern platforms, automation, and generative AI. Drive POM Discovery activities, including continuous customer engagement to derive solutions that meet end‑user, company, and technology goals. Track quality and efficiency improvements through well‑instrumented SDLC tools and report progress to executive teams. Balance technical debt and maintenance activities alongside new feature development within each sprint. Work with partners and customers to establish and handle product backlogs, product estimates, and budgets. Stay current on emerging technologies and industry trends to inject continuous innovation into product roadmaps. Skills You Will Need Here Education & Experience Bachelor’s degree in Computer Science or a related field, or equivalent combination of education and recent, relevant work experience. 3+ years of technology leadership experience, including developing technology strategies, fostering innovation, and leading globally distributed teams. Generative AI & Emerging Technologies Working knowledge of AI concepts, including machine learning, LLMs, multimodal models, prompt engineering, AI agents, RAG, and vector databases. Hands‑on experience integrating or experimenting with commercial and open‑source GenAI technologies and toolkits such as coding assistants, OpenAI, Hugging Face, and LangChain. Architecture & Cloud Platforms Experience modernizing legacy or monolithic architectures, migrating systems to modular, cloud‑native platforms, and implementing hybrid cloud strategies. Ability to design and develop APIs that integrate legacy systems with modern solutions. Comfortable designing and deploying solutions on AWS, GCP, or Azure, including containers, serverless, and cloud storage/compute services. Software Engineering & Product Delivery Proven ability to build secure, resilient, scalable, high‑availability enterprise systems for global user bases. Strong experience with agile delivery (Scrum, Kanban, SAFe) and tooling such as Jira or Azure DevOps. Demonstrated success organizing teams and delivery around a Product Operating Model. Collaboration & Communication Strong cross‑functional collaboration skills in distributed, remote‑first environments. Ability to clearly communicate complex technical concepts to both technical and non‑technical audiences, including executives. Compensation 10% Annual: Individual Target $101,900.00 – $150,000.00 USD Bonus target is not guaranteed and is dependent on individual performance and overall company results among other factors. Benefits Comprehensive Total Rewards package designed to support and empower employees, including health, retirement, and other benefits. Equity & Diversity Cengage Group is committed to working with broad talent pools to attract and hire strong and highly qualified individuals. Applicants are considered regardless of any classification protected by applicable federal, state, provincial, or local laws. We provide reasonable accommodations for qualified individuals with disabilities during the application process. #J-18808-Ljbffr