Guest Services Rep Full

Mt. Pleasant, South Carolina, United States Requirements KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Understand and communicate in English proficiently to interact with guests, associates and outside vendors. Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. Complete routine reports and correspondence. Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Apply good judgment at all times. Manage problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS Regularly required to remain stationary; navigate the hotel and parking lot; reach and handle; detect objects and controls; and detect sounds. Occasionally required to position self to access low areas and traverse heights and remain stable while doing so. Occasionally push and/or pull carts and equipment up to 50 pounds. While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel). Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock. Typically, be at moderate to loud noise levels. Occasionally travel to help at other locations within a reasonable geography. MINIMUM QUALIFICATIONS #J-18808-Ljbffr