Intake and Admissions RN - Behavioral Health

Intake And Admissions Coordinator, Behavioral Health

We have an opening for an Intake and Admissions Coordinator, Behavioral Health, Springfield, Illinois. This position requires a licensed and unencumbered Registered Nurse (RN). Drug test required. This position is with our behavioral health inpatient program at Springfield Memorial, Springfield, IL.

Signet Health offers a competitive and comprehensive compensation package, generous salary.

The Intake and Admissions Coordinator facilitates the entry of new patients into behavioral health services by managing referrals, gathering clinical history, and assessing appropriate placement into the various levels of care. This position acts as a navigator for patients through the appropriate levels of behavioral health care based on their needs.

Signet Health is credentialed through the American Nursing Credentialing Center (ANCC) for CEUs.

Key Responsibilities:

• Intake: Respond promptly to inquiries, assess admission eligibility, determine level of care, and manage referrals.
• Clinical Coordination: Review referrals, assign cases, and support patient flow across levels of care.
• Patient Support: Coordinate specialty supplies for patient needs.
• Crisis Management: Handle urgent situations and connect patients to emergency services as needed.
• Communication: Serve as liaison between patients, providers, and referral sources with strong customer service.

Requirements and Qualifications:

• RN license required, BSN is preferred.
• Related experience in a behavioral health setting with at least two of those years on an inpatient unit.
• Thorough understanding of Trauma Informed Care.
• Strong communication, interpersonal, organizational, and computer skills (EHR systems, Microsoft Office).
• Ability to handle stress, maintain confidentiality (HIPAA), and demonstrate empathy for clients.