Human Resources Business Partner

Job Description

Job Description

It's your career... give it wings!

Who we are and where we are going:  

Ascent Aviation Services is one of the largest aviation maintenance, repair, overhaul, storage and reclamation operations in the world. Our strength comes from our talented and professional employees who excel through teamwork and enthusiasm. Ascent Aviation Services continues to grow and are continually looking for motivated and career-minded aviation professionals who will support our vision and goals. 

As a Human Resources Business Partner (HRBP) at Ascent Aviation Services, you will serve as a strategic advisor, operational partner, and employee champion for assigned business units. Reporting to the Director of Human Resources, you will provide comprehensive support to department leaders and employees across a range of functions including employee relations, workforce planning, benefits, leave administration, HR compliance, and organizational development. This role is designed to flex based on the number of HRBPs on staff, with responsibilities allocated according to business needs.

You will be assigned specific Directors and their departments, serving as their primary HR point of contact. In this capacity, you will guide both leaders and employees through a variety of HR programs and processes, including internal movements, compensation reviews, leave management, and policy interpretation. The HRBP plays a key role in aligning people strategies with business objectives to support Ascent’s continued growth and operational excellence.

In this role, you will embody our core values of Respect, Safety, Quality, and Results. With the launch of our 777 program and expansion into two new hangars, Ascent is planning to hire over 250 employees in 2025. Your partnership and expertise will be essential to supporting this growth and ensuring the success of our people-first mission to become the most trusted aerospace solutions provider in North America.

DUTIES/RESPONSIBILITIES:

• Partner with department leaders to provide day-to-day support in employee relations, policy interpretation, organizational changes, and talent planning.
• Act as the primary contact for assigned departments on HR matters including employee engagement, performance coaching, corrective action, and dispute resolution.
• Oversee and support all aspects of the employee lifecycle including onboarding, benefits, FMLA, ADA, personal leaves, Workers' Compensation, promotions, transfers, and terminations.
• Participate in operational meetings, team stand-ups, and job shadowing activities to gain business context and develop proactive HR strategies.
• Lead or support workforce planning initiatives, including managing burndown charts for program hiring targets and collaborating with finance on headcount tracking.
• Manage and audit HR compliance processes including but not limited to OSHA, DOT MIS reporting, ACA, Safe Harbor, EEO-1, and 1095 filings.
• Serve as Designated Employer Representative (DER) for FAA-regulated drug and alcohol testing program (49 CFR Part 40).
• Schedule and track random drug screens, vision tests, and hearing tests as required by internal policy or regulatory compliance.
• Collaborate with payroll and finance to review payroll & bonus payouts.
• Prepare and reconcile benefits invoices with carriers through internal Excel-based processes.

• Oversee benefits premium collection processes for employees on unpaid leave, ensuring timely and accurate payments and coordination with payroll.
• Solicit uniform and branded merchandise quotes and manage order placement, inventory, and distribution.
• Support 401(k) Safe Harbor compliance, including annual contribution analysis and reporting.
• Support immigration-related efforts including preparing TN visa packets and partnering with legal counsel to facilitate permanent residency cases.
• Oversee the administration and content updates of the HR intranet and coordinate internal communications such as newsletters and announcements.
• Plan and execute employee appreciation events and recognition programs, including retirement celebrations and ongoing employee engagement efforts.
• Develop tools, resources, and templates to support front-line leaders in areas such as performance management, recognition, communication, and onboarding.
• Conduct regular audits of HRIS records and onboarding documentation entered by HR team members to ensure compliance and data integrity.
• Support annual Open Enrollment planning and execution, working directly with the company’s broker and HR Director.

Additional Responsibilities:  

• Provide backup support for other HR team member functions.
• Undertake special projects as assigned by the HR Director. 

YOU WILL GET MORE THAN JUST COMPENSTATION:

• 401K with Company Match
• Medical/Dental/Vision Insurance
• PTO - Eligible for 3 Weeks in your First Year, in Addition to 7 Paid Company Holidays
• Company-Provided Short-Term Disability, Long-Term Disability, and Life Insurance
• Development and Career Growth Opportunities

REQUIRED SKILLS/ABILITIES:  

• Strong interpersonal and communication skills with a friendly, professional demeanor and a genuine commitment to delivering exceptional service to employees and leaders.
• Approachable and people-focused; able to build trusted relationships across all levels of the organization while handling sensitive situations with empathy and professionalism.
• Excellent organizational and time management skills; able to manage multiple priorities, shifting deadlines, and high volumes of support requests with a sense of urgency.
• Detail-oriented with strong analytical and problem-solving abilities; capable of identifying root causes and delivering thoughtful, practical solutions.
• Ability to maintain confidentiality and exercise sound judgment in both routine and complex HR matters.

• Proactive, self-motivated, and solution-oriented; able to work independently while contributing positively to a collaborative HR team.
• Broad working knowledge of HR best practices, employment-related laws, and compliance requirements.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.

EDUCATION AND EXPERIENCE: 

Minimum Qualifications: 

• High school diploma or equivalent.
• Proficient in Microsoft Office.
• Basic understanding of professional email etiquette, including proper spelling and grammar, is required to ensure clear and effective communication.
• Ability to read, write, and understand English to ensure clear communication and compliance with company policies, safety protocols, and regulatory documentation.
• Minimum of 2 years of progressive Human Resources experience, including direct experience in employee relations, leave administration, and compliance.
• Demonstrated ability to coach leaders and support employees across multiple departments.
• Experience managing or auditing HR processes related to onboarding, benefits, FMLA/ADA, Workers’ Compensation, or internal transfers.
• Prior experience working with HRIS systems and maintaining sensitive employee data.

Preferred Qualifications:  

• 5 years of progressive Human Resources experience.
• Experience in the aviation, aerospace, or MRO industry highly preferred.
• Prior experience serving as a DER or managing regulated drug testing programs.
• Knowledge of immigration processes, including TN visa and permanent residency.
• Background in developing leadership resources, tools, or training content.
• Experience planning company events or managing employee engagement initiatives.
• Experience auditing or reporting for ACA, OSHA, EEO-1, or 401(k) Safe Harbor programs.
• SHRM-CP, SHRM-SCP, or PHR certification preferred.
• Comfortable public speaking in front of groups of up to 40 people at a time.

PHYSICAL REQUIREMENTS: 

• Ability to sit or stand for extended periods. 
• Occasional squatting, lifting, carrying, pushing, or pulling up to 20 pounds. 

EQUIPMENT OPERATED: 

• Telephone, personal computer, multiple printers, typewriter, copy machine, digital camera, and shredder. 
  • May be required to operate additional office equipment not explicitly listed in this description as needed to perform job duties effectively. 

WORKING CONDITIONS: 

• Work primarily in the Human Resources building with frequent travel to various locations on base. 

• Potential exposure to materials listed on Material Safety Data Sheets. 
• Protective Equipment Required:  None 

OTHER DUTIES: 

• May be required to work at both Marana, AZ and Tucson, AZ locations as business needs dictate. 
• Additional duties may be assigned at the discretion of department management. 

Ascent Aviation Services is dedicated to fostering an inclusive work environment. We provide equal employment opportunities and are committed to making reasonable accommodations for qualified individuals with disabilities to enable them to perform the essential functions of their job. If you require any accommodations during the application or interview process, please let us know. 

EEO/AA/F/M/VET/DIS