Field Service Technician

Service Technician

Air Energy Group has grown to become one of the most recognized and demanded names in the industrial and life science spaces. We sell high purity compressed air systems and lab and medical rated vacuum systems. Our team is on call and available 24 hours a day. We provide our customers with electronics and control repairs, equipment repairs and rebuilds, installations, and refrigeration. Additionally, we have preventative maintenance plans available to maximize our customers' industrial compressed air and vacuum system's utility and efficiency, allow for years of long-lasting reliability.

The Service Technician serves as an ambassador for the Company and is responsible for managing equipment installation and repairs for air compressors, dryers, tanks, and all related compressed air products. Services are performed on-site and on demand to ensure complete customer satisfaction.

Responsibilities:

• Servicing air compressors, dryers, filters, and related compressed air equipment.
• Troubleshoot and evaluate electrical diagrams and machine faults.
• Provide technical service, start-ups, installation, and repairs of air compressors, dryers, tanks, and all related compressed air products.
• Complete written evaluations, recommendations, and related company reports. Ability to work with service software for communication and scheduling.
• Positive attitude and desire to grow an existing sales & service business.
• Able to care for and maintain a company vehicle.
• Ensures compliance with health and safety laws, regulations, and best practices.
• Performs other duties as assigned.

Competencies:

• Strong Mechanical and problem-solving skills.
• Customer service and consultative skills.
• Able to work in a team environment.
• Strong work ethic with ability to work under minimal supervision.
• Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, management, and customers.
• Thorough understanding of products and equipment used in manufacturing.
• Excellent organizational skills and attention to detail.
• Excellent time management skills, with proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.

Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel:

There may be times when overnight travel is required, but that will be an exception.

Required Education and Experience:

Previous field experience working on compressed air equipment is highly desired. Previous work history of 2 to 3 years with a service-based organization.

Required License and Certifications:

Must have a valid, unexpired driver's license. Clean driving record.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.