Associate Insurance Agent Customer Service Representative

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Signing bonus

Benefits/Perks

Salary Plus Commission, Bonuses, Sign on Bonus

Annual incentive reward trip for top performers to beautiful destinations in the southeast with expense money provided by agent

Continuous training and support throughout your career

Discounts on your auto insurance (underwriting approval required) and much more.

Company Overview

Alfa Insurance is an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states.

Working for (Alfa Insurance®) The Tew Agency is more than just servicing customers and selling insurance. It’s making a difference in the lives of our policyholders and the community. It’s creating lifelong relationships. It’s about being there when it matters most and protecting those things that are most important. It’s becoming part of a well-respected company that is based on faith, family, community and integrity.

Job Summary

The Tew Agency associate agent / sales representatives are team players that take exceptional pride in the company they represent, the products we sell and in providing excellent customer service. You will assist the Agent in performing sales and clerical function necessary to write and service our existing customers as well as striving to increase business with prospecting for new policyholders.

The Tew Agency is an independent contractor with Alfa Insurance®. Staff for independent contractor agents will be employees of the agent and not Alfa Insurance.

Responsibilities

Responsible for prospecting new business in multi-line insurance, quoting and binding policies, handling customer inquiries, documenting requests and completing changes, accept and process premiums.

Service to customers includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.

Provide support to the agent and service center staff as needed.

Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications.

Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution.

Qualifications

A high school diploma or equivalent required

Ability to attain Insurance Producer license for Property and Casualty within 60 days of hire (Agent paid for Licensing)

Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures

Team player with a positive, professional attitude