Program Manager I, Durango Veteran Services

Program Manager I

Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serveour programs across Colorado look different because each community is distinct. We support Denver's homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado's most vulnerable citizens.

Program Manager I, is charged with supervising staff, managing programmatic budgets, coordinating activities among community partners, collaborating with key stakeholders, ensuring compliance with all applicable rules, regulations, laws, and funder requirements, and achieving program objectives. Directly oversees client service teams and is responsible for developing and implementing program-specific policies and practices that support staff and client wellbeing, the professional development of staff members, and promote positive outcomes for clients. Typically, responsible for a single grant or contract.

Job duties and responsibilities include:

• Overseeing the assigned grant agreement by ensuring compliance with grant commitment and expectations of program funders and VOA, including the provision of supportive services.
• Training, supervising and evaluating staff members. Ensures compliance with the requirements of their respective job descriptions and accordance with established best practice standards.
• Composes and manages annual program budgets representative of grant agreements with program funders; monitors expenses and revises budgets as needed.
• Conducts and facilitates regular internal reviews of all components, including monitoring for compliance to program requirements and best practice though client file reviews and client and community feedback. Provides follow up and/or corrective action as necessary.
• Is proactive in remaining apprised of evolving program regulations, standards, and best practice, and effectively integrates these practices into program operations.
• Collaborates with administrative services staff to ensure that appropriate financial, personnel, and operational standards are adhered to as indicated by grant agreements with program funders.
• Aggregates and reviews program data to determine the effectiveness of services and progress in meeting service goals as indicated by program funders.
• Utilizes program data to develop strategic action plans for outreach and service delivery.
• Ensures program staff provide accurate and timely documentation, adhere to confidentiality, recordkeeping, reporting, and data entry and collection standards.
• Coordinates activities among community and maintains excellent working relationship with community stakeholders.
• Assists in preparation of regular grant applications, updated, or requests for information.
• Collaborates with statewide field office staff to facilitate the continuity of high-quality services.
• Performs all other duties as assigned.

Benefits (eligibility is based on job type/status):

• Vacation Time/Separate Sick Time
• Paid Holidays/Floating Holidays/Personal Days
• Volunteer/Wellness Day
• Health, Dental, Vision, and Pet Insurance
• Tuition Assistance
• Pension Plan
• 403b Retirement Plan with Agency Match
• Life Insurance/Accident Insurance
• Employee Assistance/Work-Life Balance Program/Employee Discount Program
• LifeLock with Norton
• Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

Position will remain open until filled

Visa sponsorship is not offered for this role

Veterans are strongly encouraged to apply

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact View email address on click.appcast.io to begin the Interactive Process.

Minimum qualifications:

• Bachelor's degree in public administration, business administration, human services, or a closely related field.
• 1 year of direct supervisory or management experience.
• Demonstrated ability to fulfill relevant program compliance and administrative requirements.
• Demonstrated ability to lead teams of human service professionals.
• Demonstrated abilities in effectively managing program grant agreements, contracts, and finances.
• Must possess a Colorado driver's license and state-mandated automobile insurance.
• Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).
• Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.

Preferred qualifications:

• Master's degree in in public administration, business administration, human services, or a closely related field.
• 2 years of management experience.

Supervisory responsibilities:

• Supervises client service teams.

Knowledge and skills:

• Demonstrated skillsets in financial management, operational management, grants/contacts managements, and personnel management.
• Ability to inspire, train, mentor, and lead teams.
• Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions.
• Ability to work and thrive within a diverse, multicultural team environment.
• Ability to take initiative and work independently.
• Ability to communicate effectively verbally and in writing.
• Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.

Position type:

• Full-Time
• Work hours may vary but are typically scheduled around a 40-hour workweek designed to fulfill program objectives with occasional overtime requirements.

Pay range: $57,784.00-$66,000.00

Exempt/Salary

Working conditions & physical requirements:

• Travel throughout the program's service area is required on a regular basis.
• Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.
• Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds)Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments

Location: Throughout program service area.