Executive Director Shared Services Finance

Executive Director Shared Services Finance

Independence West Creek is a Cleveland Clinic outpatient facility that operates 24 hours a day, seven days a week, providing comprehensive medical services to the community. As part of Cleveland Clinic, one of the largest and most respected hospital systems in the United States, Rockside II upholds the organization's mission to deliver exceptional patient care, advance medical research, and support professional education. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career.

As Executive Director of Financial Shared Services, you will provide strategic leadership and oversight for key accounting and finance operations across the organization, ensuring alignment with departmental and organizational goals. In this role, you will direct enterprise-wide financial functions, including expense and capital accounting, accounts payable, payroll, travel expense management, general ledger operations, payroll financial systems, and shared services. You will establish and maintain strong financial controls, promote operational excellence, and ensure the accuracy and integrity of financial processes.

This role will lead large-scale financial operations and accounting functions while driving organizational structure optimization and enhancing leadership effectiveness across the department. A key focus will be leading enterprise-wide transformation initiatives, including the modernization of accounts payable operations through automation and artificial intelligence. You will champion innovation and AI adoption to improve efficiency, reduce costs, and support future-state finance operations, with a focus on achieving significant operational improvements through technology-enabled solutions. Reporting to the Senior Vice President, Finance and Chief Accounting Officer, you will play a critical role in advancing organizational financial strategy, operational performance, and enterprise transformation initiatives.

A caregiver in this position works a hybrid schedule from 8:00 a.m. 5:00 p.m., with two days per week onsite at West Creek in Independence and occasional work at downtown locations.

To be considered for this role, caregivers must be based in the Cleveland area.

A caregiver who excels in this role will:

• Responsible for financial accounting in the general ledger for expenses and capital activities including but not limited to: accounts payable, payroll, fixed asset, inventory, salary and benefits, unclaimed property, system allocations, and travel and expense.
• Responsible for all capital accounting functions including building, property, lease, construction in progress and depreciation accounting.
• In collaboration with the Executive Director, ensure the accuracy and integrity of financial statements including compliance with Generally Accepted Accounting Principles (GAAP) and where appropriate the International Financial Reporting Standards (IFRS).
• Responsible for ensuring the efficient and accurate processing of all accounts payable, payroll and travel expense transactions throughout the enterprise.
• Oversight of all accounts payable and payroll, operations, vendor management, compliance, internal controls, process improvement, and technology utilization.
• Lead the finance enterprise resource planning (ERP) platform which include Oracle general ledger and Workday payroll. This includes ongoing production management, upgrades, and business process planning and implementation
• Deliver all department services leveraging automation, machine learning, and artificial intelligence to ensure efficiency and effective delivery of services.
• Collaborate with other finance departments, information technology, human resources, supply chain, and other shared services and operational leaders to continually improve the delivery of efficient, secure, cost-effective system processes and controls to support exceptional and affordable care for our patients.
• In collaboration with other finance leaders, ensure the finance ERP platforms support best practice enterprise financial planning and analytics.
• Manage the Shared Services Financial Operations team responsible for providing strategic financial advisory services for the shared service teams including but not limited to information technology, building and design, human resources, legal, finance, revenue cycle management, strategy, and the executive office.
• Lead financial operations for shared service departments including providing support of financial reporting and oversight, operating and capital budgeting, forecasting, business plan development, finance department compliance, financial improvement activities, and acts as a liaison between shared services and other finance departments.
• Responsible for identifying and mitigating financial risk through the design, implementation, maintenance and any remediation as necessary of internal controls to safeguard assets, ensure accurate financial reporting and prevent fraud.
• Plan, organize, and direct all strategic activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.
• Ensure the highest level of customer support to all department key stakeholders within operations and shared services.
• Foster a collaborative team environment providing opportunities for professional development and ensuring the team has the resources and support they need to thrive.
• Prepare multiple departmental budgets and ensure that the departments operate in compliance with allocated funding.
• Monitor and promote compliance with Cleveland Clinic policies.
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree and 15 years of professional and functionally relevant experience, including years of demonstrated management experience
• OR Master's degree and 10 years of professional and functionally relevant experience, including years of demonstrated management experience
• Certified Public Accountant (CPA) or Certified Managed Accountant (CMA) certification
• In-depth knowledge and understanding of financial system analysis as well as a strong understanding of GAAP
• Demonstrated history of working in a matrix environment in a collaborative manner
• Demonstrated change leadership ability to accomplish results and meet deadlines and commitments
• Strong networking/consulting skills with good internal/external links
• Strong serving leadership skills
• Ability to interpret and communicate technical information into business language

Preferred qualifications for the ideal future caregiver include:

• Master's degree in healthcare, accounting or business-related field, preferably in Information Technology and Project Management as a secondary focus
• Strong accounting foundation
• Big 4 or adjacent firm experience (e.g., EY, Deloitte, Grant Thornton, Baker Tilly)
• Leadership of large finance functions or transferable consulting experience
• Experience in Financial operations
• Experience in Accounting leadership
• Experience with large-scale systems or transformation work
• Experience leading innovation and AI transformation initiatives
• Proven ability to build and scale high-performing teams and operations
• Healthcare or hospital finance experience

Physical Requirements:

• Ability to communicate and exchange accurate information.
• Ability to perform work in a stationary position for extended periods.
• Ability to work with physical records or operate a computer or other office equipment.
• In some locations, ability to travel throughout the hospital system.
• In some locations ability to move up to 25 lbs.

Personal Protective Equipment:

• Follow standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration:

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.