Medical Office Assistant- West Union FHC

Medical Office Assistant

Works under the supervision of the Office Manager, Office Supervisor, and/or Family Health Center Manager. The Medical Office Assistant's primary job function is to perform clerical duties associated with registration of patients, tracking, logging patient visits and assures all managed care patients receive proper pre-certification/authorization prior to their appointment. Communicates effectively with others. Performs other duties as assigned.

Education: High School Diploma or successful completion of an equivalent High School Exam Required

Licensure: BLS within 90 days of hire required.

Experience: Medical office and computer experience preferred.

Job Specific Duties And Performance Expectations:

1. Performs routine registration of patientensuring patient information is updated including address changes and insurance updates.

2. Verifies insurance eligibility by obtaining copies of patients' insurance cardsensuring the accuracy of the registration forms.

3. Demonstrates a thorough knowledge of all computer fields (i.e., demographics, insurance screen, etc.), and insurance companies.

4. Answers multi-line phones and schedules appointments.

5. Collects patient payments and maintains a balanced cash drawer.

6. Schedules referrals and outpatient testing/procedures.

7. Registers new patients from referrals and contacts patients' referring providers with appointment.

8. Verifies insurance benefits and obtains proper authorization and certification for appointments and procedures.

9. Registers inpatients from billing census sheets.

10. Collaborates with the Physician Billing Department to resolve billing issues.

11. Assists in the coordination of care for the patient in collaboration with other members of the health care team to meet the health care needs of the patient.

Compensation & Benefits:

• Competitive pay with quarterly market analysis
• Performance-based annual increase and bonus eligibility
• Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension)
• Comprehensive medical, dental, and vision coverage*
• Medical and dependent care flexible spending accounts*
• Earned Wage Access - get paid before payday
• Paid Time Off bank with 3 annual sick days
• Life insurance and disability coverage*
• Tuition and certification assistance
• Club LC - discounted/free gym membership
• Employee discount and payroll deduct programs
• And many other benefit offerings!

*Available only to Full-Time and/or Part-Time Employees

Compensation & benefit eligibility is determined by employment status, position type, and hours worked. Offerings are subject to change and governed by SOMC's current plan documents and policies. Specific details will be reviewed upon hire as part of the onboarding process.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.