Director of Housekeeping
Concord Hospitality
Description
Concord Hospitality is seeking a Director of Housekeeping to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This role collaborates closely with Front Desk and Maintenance departments and requires a hands-on leader who sets the standard for professionalism, attention to detail, and operational excellence. As a Concord Leader you will be responsible to:
Source: Concord Hospitality
Concord Hospitality is seeking a Director of Housekeeping to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This role collaborates closely with Front Desk and Maintenance departments and requires a hands-on leader who sets the standard for professionalism, attention to detail, and operational excellence. As a Concord Leader you will be responsible to:
- Inspire greatness in your team.
- Encourage and support team members to reach their full potential.
- Create a work environment that is a Great Place to Work for all.
- Lead with integrity, transparency, respect, and professionalism.
- Care for your team and their families.
Key Responsibilities:
- Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity
- Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences
- Oversee scheduling, staffing, and performance management for the department
- Implement and maintain cleaning procedures, safety standards, and quality control measures
- Coach and hold team members accountable while supporting their professional development
- Monitor inventory, manage departmental supplies, and maintain operational efficiency
- Ensure compliance with property policies, brand standards, and regulatory requirements
Qualifications:
- Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
- Strong attention to detail and commitment to quality
- Excellent communication skills and ability to interact professionally with guests, managers, and team members
- Proven ability to lead a team, drive results, and foster engagement
- Professionalism, integrity, and pride in your work
Benefits
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
Source: Concord Hospitality
Vacancy posted 10 hours ago
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