Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

As a Customer Service Representative - State Farm Agent Team Member with Larissa Buerano - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish strongly preferred.

Compensation: $42,000.00 - $54,000.00 per year

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Staten Island, NY.
• I have been a State Farm agent since 2008.
• I am a proud graduate of Georgetown University.
• We currently have 8 team members at our agency.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
• Additional languages spoken: Spanish

We Look Forward To Speaking With You!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.