Overnight Cleaning Manager - Orlando

Job Description

Job Description

About Us

Vertex Premier Hotel Services separates itself from the competition by focusing exclusively on the hospitality sector. Through continual investment in our people, our technology, our processes, and our culture of accountability, we deliver exceptional service valued by elite clients across the country.

Position Summary

Vertex Premier Hotel Services is seeking a motivated and experienced Overnight Cleaning Manager to oversee our hotel cleaning account in the Orlando, FL area. The successful candidate will be responsible for ensuring the highest standards of cleanliness and service delivery at our client's hotel. This role requires strong leadership and organizational skills, as well as the ability to effectively manage a team of cleaning professionals.

Responsibilities

• Oversee overnight operations for hotel cleaning services, ensuring full compliance with company standards and client expectations.
• Manage and lead a team of cleaning supervisors and staff, providing guidance, support, and performance feedback.
• Conduct regular site visits to ensure quality control and address any issues or concerns promptly.
• Build and maintain strong relationships with hotel management and staff to ensure seamless service delivery.
• Monitor inventory and order supplies as needed to maintain adequate stock for cleaning operations.
• Ensure compliance with health and safety regulations and company policies.
• Develop schedules and manage staffing to ensure adequate coverage for account.
• Address client concerns, resolve issues, and implement improvements to enhance service quality.
• Assist in recruiting, training, and onboarding new team members as required.
• Prepare reports on operational performance, including staffing levels, quality of service, and client satisfaction.

Qualifications

• Prior experience in EVS (Environmental Services) or F&B (Food & Beverage) operations is a plus.
• Previous hotel cleaning experience is a strong advantage.
• Proven leadership and management skills.
• Excellent communication and interpersonal skills to effectively manage staff and client relationships.
• Ability to work overnight shifts and flexible hours to meet the needs of the business.
• Strong problem-solving skills and attention to detail.
• Bilingual Spanish/English preferred.

Benefits:

• Competitive salary of 65K-70k annually
• Unlimited PTO (Paid Time Off).
• Comprehensive medical and dental coverage.
• 401k retirement plan.
• Growth Opportunities.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Vertex Premier Hotel Services is an E-Verify employer.

The Overnight Cleaning Manager duties are not limited to the responsibilities outlined in this job description. Management reserves the right to assign additional tasks and duties as needed to support operational requirements.