Sr. Patient Access Representative

Job Title

Assist in verification and documentation of patient hospital benefits obtained from insurance companies and managed care companies. Assists patients with financing all or part of their hospital stay, preferably prior to the patient's scheduled admission for treatment. Deals competently, efficiently, and routinely with all patients and their accounts.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
• Two years' healthcare experience: Preferred
• Experience in clerical and insurance billing: Preferred

Essential Functions

• Obtains information affecting patient admissions and directs information to and from hospital and physician offices.
• Acts as a liaison between hospital and insurance companies, verifying information and patient status.
• Receives surgery hard-copies and information and contacts the patients and physician offices if a deposit is required at time of admission.
• Obtains insurance benefits authorization and proper verification.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.