Industrial Technician - Middletown, OH

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work

Job Description

POSITION SUMMARY

Technicians work in a safety-first type of environment at heights and work on mechanical parts. A Technician works with 480 3 phase motors, troubleshoots issues with cranes, and works with clients and facility directors to ensure that clients are properly being taken care of.

RESPONSIBILITIES:

• Perform inspections, maintenance and repairs on electric overhead traveling cranes and hoists at varied customer locations, as directed. Be available “on call” as part of service office rotation and provide afterhours service, as required. 
• Conduct on-site electrical, mechanical, structural, and electronic troubleshooting to determine cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures and appropriate test equipment. Perform a general post repair audit prior to completion of work, documenting that all required safety features are functional or documenting deficiencies and attaching a deficiency tag to the crane.
• Document findings and make corrective recommendations to the customer including a written “Safety Notification” of any observed or known safety concerns, if appropriate. Determine customer’s intentions to purchase repairs and advise local service office of actions necessary to sell or complete the repairs.

• Consult with customer regarding all repair and safety related issues and discuss recommendations that will assist the customer with improving their material handling applications, prior to leaving job site. Determine items requiring quotation.
• Complete and provide proper electronic documentation utilizing the established company digital tools required for each service, obtaining the customer’s signature and acceptance.
• Generate sales leads during service calls and report to service office, following established guidelines.
• Read, understand, and apply the contents of all OSHA, ANSI, CMAA, HMI and other codes or regulations pertaining to our industry. Refresh and update knowledge periodically.
• Complete service reports and other required and appropriate documents in a professional, accurate, neat, and legible manner and submit same in a timely manner and in accordance with established guidelines.
• Maintain regular communication with the service office and Planner, in accordance with established practices.
• Maintain all company issued equipment, vehicle, and assets in a safe and proper working order. Operate tools, equipment, and vehicles in a safe and responsible manner. Notify supervisor of any deficiencies for resolution.
• Maintain supply of forms, literature, inventory, and miscellaneous materials in the service vehicle. Document use or sale to customer, as required.
• Follow all established safety rules and procedures, including those established by the customer.
• Maintain company vehicle and uniforms in a clean and presentable manner.
• Participate in monthly safety meetings.
• Perform other duties as assigned.

Qualifications

REQUIRED SKILLS & COMPETENCIES:

• Must be willing and able to work off the ground.
• Must possess good written and verbal communication skills.

EDUCATION & EXPERIENCE:

• Associate degree in an Industrial/Electrical/Mechanical/Technology or related field, or equivalent vocational/technical training and experience is preferred.
• Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience is preferred but not necessary.
• Prior experience with cranes is a plus.

OTHER REQUIREMENTS:

• Must have and maintain a good driving record, including a valid driver’s license.
• Must be willing and able to work off the ground.
• Must be able to work varied overtime, as required by customer, be available for “on call” as part of the service office rotation and be able to travel and work out of town, on occasion.
• Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis.
• This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling.
• This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights.

Additional Information

What we offer:

Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. 

Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

Konecranes moves what matters . Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.