Technical Lead, Customer Support - Telecom & Network Analytics
Mobileum
Mobileum in Dallas, TX seeks a Technical Lead - Customer Support (IC role) to lead frontline technical assistance for Tier 1 customers, resolve complex issues, and uphold SLAs. The ideal candidate has 10+ years in CSR in telecom, strong Linux and IP networking, LTE/5G knowledge, Wireshark expertise, and excellent English communication, with ability to collaborate across engineering, marketing, and sales. #J-18808-Ljbffr Mobileum
- We are hiring for Technical Lead - Customer Support at Dallas, TX. About Us: Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence....NetworkPermanent employmentRemote work
- ...its standard and customized products based on... ...About Us We are a leading provider of broadband... ...to expand network capacity, improve... ...teams to provide technical expertise, ensure... ...evaluations, and support deployments of our... ...broadband access, telecom, or networking industry...NetworkPermanent employmentRemote work
$70k - $140k
DescriptionSummary:Our team directly support analytics activation for the... .... Provides technical assistance in solving... ...Architecture or tech lead experience.Deep knowledge... ...skills, focus on customer service, and the ability... ...positions outside our branch network may be eligible for a...NetworkFull timeWork at officeRemote workWork from homeFlexible hours- Our client, a major Telecoms Network Infrastructure and... ...Networks, Network Analytics, Autonomous Networks... ...:The role involves leading the pre-sales customer-facing and solution... ...with key customer technical decision makers and... ...development campaigns with support from the BUs.Seek...Network
- ...with communities, and support one another. Our... ...nPosition Summary: \nThe Lead Informatics & Analytics Developer is a... ...nThis role provides technical leadership and direct... ...fragile SharePoint or network-folder workflows where... ...stakeholders\n Customer service orientation\...NetworkContract work
- ...Length: 6-10 months Domain: Telecom This role requires an... ...scalable design token system, custom theming via reusable UI primitives... ...• Integrate and maintain analytics pipelines (Firebase Analytics... ...MetricKit) for frame rendering, network profiling, and memory/CPU...NetworkLocal areaRemote work3 days per week
- ...Platform unifies AI enablement, network access, data protection,... ...an experienced, hands‑on Technical Support Team Lead to spearhead and grow our... ...delivering an exceptional customer experience. This is a... ...Experience utilizing support analytics and leveraging automation/...NetworkWork at officeLocal area
- Our client, a major Telecoms Network Infrastructure & Software... ...advisor to the customer/s with a focus on ensuring... ...solutions; Network Analytics (OSS, Service Assurance... ...to understand the technical value proposition and... ...functional teams together in support of selling and...NetworkFlexible hours3 days per week
$130k - $155k
...Senior Cloud Support Engineer Crusoe Cloud is revolutionizing... ...in empowering our customers to leverage this... ...point of contact for technical support, ensuring our... ...Work closely with SRE, Networking, and Storage teams... ...Learning - Specialty, Data Analytics - Specialty, Solutions...NetworkFull timeTemporary work- Our Client is a leading provider of Telecom Network Analytics solutions for Tier 1 Telco Service... ....More than 1,000 Telco customers rely on its platforms,... ...of 1800+Position: Senior Technical Account Manager/Senior Presales... ...with professional support.Seek customer feedback...Network
- ...manufactures industry-leading fiber optic cable... ...of the largest telecom customers in the world. Our... ...Duncan, SC, AFL supports... ...expertise includes network infrastructure deployment... ...foundational seat in the Analytics and Enablement... ...data legible to non-technical...NetworkFull timeWork at officeRemote workWorldwideFlexible hours
- ...Tech Risk & Controls Lead in Chief Technology Officer... ...be responsible for supporting AI4Tech - advanced AI... ...matter expertise and technical guidance to technology... ...AI, ML, and advanced analytical models in a large-scale... ...functions across our network. Your efforts will touch...NetworkWork at office
$262k - $364k
Set the technical goals and strategy for delivering the above requirements and lead a multi-year technical roadmap, balancing... ...racks, space, power, network, cooling to ensure... ..., landings, and customer focus.Minimum qualifications... ...our product suite to support the full portfolio of...NetworkTemporary workWorldwide$151.6k - $222.4k
...the TeamCisco’s Customer Experience (CX) engineering... ...an industry leading platform centric... ...and solving technical challenges using... ...Angular patterns that support large-scale,... ...user behavior data (analytics, heatmaps) and translate... ....Cisco networking knowledge is a plus...NetworkFull timeTemporary workWork at officeLocal areaFlexible hours2 days per week3 days per week$147k - $210k
...serving and other ML based support needs.Prototype and... ...from executive leads, and influence product... ...documentation for external technical audiences.Preferred qualifications... ...consumer products, customer support, next... ...-scale system design, networking and data storage, security...Network- ...Marketing Leadership Company, seeks an Associate Director of Analytics to lead client-facing analytics at scale. You will guide teams,... ...measurement initiatives across paid search, social, and retail networks. Ideal candidates bring hands-on analytics in retail contexts...Network
$102k - $208k
DescriptionSummary:The Sr Application Architect (OFSAA Technical Lead) provides the technical vision and direction within an application... ...to Office Workplace TypeCertain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining...NetworkFull timeWork at officeRemote workWork from homeFlexible hours$262k - $364k
...full potential of our customers’ data.Drive scale and... ...Computer Science, a related technical field, or equivalent... ...leadership role leading project teams and setting... ...-scale system design, networking and data storage, security... ...advanced data and analytics solution on the market...NetworkWorldwide- AFL manufactures industry-leading fiber optic cable, connectivity... ...for some of the largest telecom customers in the world. Our company was... ...orchestration, model adaptation, and analytics. Working directly with the... ...Engineer will help lay the technical foundation the rest of the...Full timeRemote workWorldwideFlexible hours
$240k - $333k
Lead, mentor and manage a team of RTL Design and DV Engineers developing... ...boundaries, developing custom silicon solutions that power... ..., and integration.As Technical Manager for TPU DRAM, you will... ...Google Cloud, Google Global Networking, Data Center operations, systems...NetworkWorldwide- ...Technologies is seeking an experienced Technical Lead to serve as the senior... ...strategic guidance, improve customer environments, and elevate... ...infrastructure, cloud, networking, endpoint, and security issues... ...improvement initiatives that reduce support volume and improve customer...Network
$240k - $333k
...high-frequency jitter profiles.Lead the debugging of RTL and... ...Computer Engineering, or a related technical field.12 years of experience... ...Computing or high-bandwidth networking silicon.Experience bridging... ...pushes boundaries, developing custom silicon solutions that power...NetworkWorldwideShift work- Stream Realty Partners seeks a Technical Architect — Workday to shape the technical strategy across Integrations, Prism Analytics, and Reporting. You will guide design, governance, and delivery of Workday solutions, partnering with leadership to align technical capabilities...
- ...Lead Platform Engineer OneMain Financial... ...millions of customers with safe, affordable... ...serves as a senior technical contributor and subject... ..., automate, and support highly available... ..., search, metrics analytics, observability,... ...security, cloud, networking, observability, and...NetworkFull timeContract workWork at office3 days per week
$107.6k - $198.4k
...Summary Our Deloitte Customer team empowers... ...strategies, advanced analytics, Generative AI, transformative... ...team, you will support AI-assisted software delivery... ...down business and technical requirements into structured... ...to lead projects or workstreamsAbility...Local area- ...business functions to support, optimize, and maintain... ...stakeholders and the technical SAP delivery teams to... ...Shipping is a plus;Good analytical, technical,... ...process flowcharts.Strong customer service orientation, teamwork... ...a strategic global network, Celestica helps its customers...NetworkWork at officeLocal areaWorldwideShift work
$145k - $165k
...services to our clients while fostering a supportive and inclusive workplace culture for... ...a better future together.OverviewAs a Lead of Analytics Engineering at Avison Young... ...directly contributing to the business and technical requirements and testing and validation...Full timeTemporary workImmediate start- ...Maximo Techno-functional Consultant Technical Lead L1 Type: Contract Lead and support the functional configuration and... ..., business etiquette, and customer service norms. Qualifications: Around... ...Automation Script, PL/SQL). Excellent analytical, problem‑solving, and...Contract work
$207k - $300k
...team priorities that support the broader organization... ....Develop the mid-term technical vision and roadmap... ...solve ambiguous problems.Lead the design and implementation... ...-scale system design, networking, security, data... ...build more sustainably. Customers in more than 200...Network$95k
...backed technology organization supporting operations across the US,... ...The company is looking for a Network Field Technician to support the... ...in the Network Factory and on customer premises Deploy DWDM and... ...Ability to understand and edit technical documents Detail-oriented...NetworkFull timeWork at office
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