Client Care Manager

Client Care ManagerAre you passionate about helping seniors live safely and independently? Do you have exceptional organizational skills and a knack for making people feel valued and cared for? Join Kind Senior Care Maine as our Client Care Manager!At Kind Senior Care Maine, we provide compassionate care that allows seniors to remain in their homes. Our team is our family, and we're looking for a new member who shares our commitment to excellence. We are seeking a compassionate and detail-oriented Client Care Manager to join our team. In this role, you'll ensure high-quality care for our clients while training, supporting, and supervising caregivers. This is an excellent opportunity for an LPN, RN, or LCSW. You will be joining a fast-growing company that has earned Activated Insights' Best of Home Care Provider of Choice and Employer of Choice awards for 4 consecutive years. We pride ourselves on being an awesome place to work, and we believe that our "Caregiver first" philosophy ultimately delivers the best client experience and outcome.What You'll DoLead comprehensive client care by conducting thorough assessments, developing and regularly reviewing personalized care plans, performing home visits, and serving as the primary point of contact for clients and families to ensure exceptional satisfaction and quality of care.Oversee all aspects of caregiver management, including supervision, ongoing training, in-the-field coaching, caregiver performance feedback, and participation in recruitment and onboarding to maintain a high-performing care team.Serve as a key liaison between clients, caregivers, leadership, and external partners — including healthcare providers and community organizations — ensuring seamless communication, comprehensive care coordination, and timely updates on client and caregiver status.Maintain accurate client records, ensure regulatory compliance and confidentiality, communicate changes in client condition to leadership, and support operational functions including billing accuracy and after-hours on-call duties.Commit to continuous professional growth by staying current on industry trends and best practices, contributing to a culture of excellence, accountability, and compassionate care delivery.RequirementsBachelor's degree required in social work, nursing, healthcare administration, or related fieldMinimum of 3 years of experience in senior care or related healthcare settingsAbility to provide care to seniorsStrong knowledge of caregiving best practices and safety protocolsExcellent communication and leadership skillsValid driver's license and insured vehicleWhy You'll Love Working With UsMake a real difference in the lives of seniors and their families.Step into a supervisory role with room for growth.Be part of a supportive, mission-driven team.Generous vacation & Paid Time OffMileage reimbursement.If you're excited about making a difference and want to be part of a dynamic team, we'd love to hear from you! Compensation: $60,000.00 - $70,000.00 per year