Freight Dispatcher | Logistics & Transportation Coordinator

Job Description

Job Description

Help Keep Freight Moving and Drivers Supported

Successful transportation operations depend on strong communication, quick decision-making, and effective coordination. We're seeking a motivated Freight Dispatcher who can manage freight movements, support drivers, and help ensure loads move safely, efficiently, and on schedule.

This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can balance multiple priorities throughout the day. You'll serve as a key link between drivers, customers, brokers, and operations while helping maximize equipment utilization and service performance.

If you enjoy staying organized, thinking on your feet, and making a direct impact on daily operations, this could be an excellent opportunity to grow your career in transportation and logistics.

What You'll Be Responsible For

Dispatch & Load Coordination

• Coordinate freight movements from pickup through final delivery
• Assign loads to available drivers and equipment based on operational needs
• Monitor shipment progress and proactively address scheduling challenges
• Maximize truck utilization while minimizing downtime and empty miles
• Assist with load planning, routing, and operational scheduling

Driver Support & Communication

• Serve as the primary point of contact for drivers throughout the day
• Provide dispatch instructions, load information, and route updates
• Assist drivers with issues involving delays, traffic, weather, breakdowns, and customer requests
• Maintain consistent communication to ensure drivers have the information and support needed to succeed
• Build strong working relationships with drivers and field personnel

Customer & Broker Relations

• Communicate professionally with customers, brokers, warehouses, and transportation partners
• Provide shipment updates and delivery status information
• Help identify freight opportunities and support revenue-generating activities
• Ensure customer expectations and service commitments are clearly communicated and met
• Maintain strong relationships through responsive and professional service

Operations & Documentation

• Maintain accurate dispatch records and shipment documentation
• Update load status, delivery confirmations, and operational notes in company systems
• Track load progress and communicate important updates internally
• Assist with reporting, administrative tasks, and transportation documentation
• Ensure operational information is accurate, complete, and properly documented

What We're Looking For

• Experience in freight dispatching, trucking, transportation, logistics, or related operations
• Strong communication and relationship-building skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and decision-making abilities
• Excellent organizational skills and attention to detail
• Ability to remain calm and professional under pressure
• Proficiency with Microsoft Office and computer-based systems

Preferred Experience

• DAT Load Board
• Truckstop
• Transportation Management Systems (TMS)
• GPS tracking and fleet management platforms
• Freight brokerage or carrier operations
• Load planning and route optimization

What We Offer

• Competitive compensation
• Performance-based incentive opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Tuition reimbursement
• Professional development opportunities
• Long-term career growth
• Supportive, team-oriented work environment

Join Our Team

Dispatchers play a critical role in the success of our transportation operation. If you're a strong communicator, enjoy solving problems, and take pride in keeping freight moving efficiently, we'd like to hear from you.

Join a team where your decisions make a difference every day and your contributions help drive operational success.

Equal Opportunity Employer (E.O.E.)

Since 1994, we’ve delivered premier domestic and international moving and storage solutions to Washington, DC’s elite clientele, transitioning DoD personnel, international corporations, and residential customers.

Company Description

Since 1994, we’ve delivered premier domestic and international moving and storage solutions to Washington, DC’s elite clientele, transitioning DoD personnel, international corporations, and residential customers.