Assistant Director of Events

Job Description

Job Description

Who we are:

The University of New Haven, founded in 1920, is a private university whose mission is to prepare students to excel and lead purposeful and fulfilling lives in a global society. The university offers more than 150 undergraduate and graduate programs and has been recognized for academic excellence, nationally and internationally. In addition to its main campus in West Haven, the university has a campus in Tuscany, Italy. Learn more at newhaven.edu.

Reporting to the Associate Director of Events, the Assistant Director of Events plays a vital role in the planning, coordination, and execution of high-impact recruitment events for both undergraduate and graduate admissions. The Assistant Director works closely with the Associate Director of Events and campus partners to create engaging and welcoming experiences that support institutional enrollment goals.

This role also includes supporting the Charger Ambassador (student tour guide) program, coordinating daily and group visits, assisting with event communications, and delivering exceptional service to prospective students and their families.

You will:

• Collaborate with the events team, admissions staff, and campus stakeholders to achieve recruitment and enrollment objectives.

• Responsible for the supervision and day-to-day operations of the student Charger Ambassador program, including the recruitment, training, and management of student ambassadors.

• Help plan and implement a wide range of in-person, virtual, and off-campus recruitment events, including Undergraduate and Graduate Open Houses, Daily Information Sessions, Accepted Student Days, Charger Days, Virtual Webinars and Information Sessions, off-campus receptions and special visits.

• Represent the University by leading engaging on-campus, off-campus, and virtual information sessions for prospective students and families.

• Contribute to the development of event-related communications and respond promptly to prospective student and family inquiries.

• Partner with the enrollment communications team on event invitations and related promotional materials.

• Coordinate event set-up and communication workflows within the CRM system (Slate), including registration confirmations and post-event follow-up.

• Serve as a liaison with faculty and campus departments to coordinate event logistics.

• Make follow-up calls to prospective and families to confirm event attendance.

• Travel locally and regionally to represent the University at college fairs, high school visits, and other recruitment events as needed.

• Provide general office support as needed to ensure smooth daily operations and customer service.

• Perform other duties as assigned in support of the University's and Admissions Office's mission.

You need:

• Bachelor’s degree required

• Experience in admissions, event planning, higher education, or a related field

• Excellent planning, organization, and communication skills

• Strong interpersonal skills and the ability to engage with diverse populations

• Proficiency with Microsoft Office required; experience with CRM systems (particularly Slate) preferred

• Valid driver’s license and willingness to travel

• Ability to lift up to 50 pounds in support of event setup and travel responsibilities

• Availability to work evenings and weekends as needed (approximately 15+ weekend dates per year)

• Must demonstrate a tireless commitment to enrolling and retaining a diverse student body.

What’s In It for You:

• Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs.

• Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistant Program

• Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities

• Employee Discounts on products, services and educational opportunities

• Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Year’s); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable

*The University of New Haven is not a qualifying E-Verify employer and its use of E-Verify is limited to specific government projects. For that reason, candidates with STEM OPT authorization cannot be considered for employment.