Medical Assistant - Urgent Care

Nursing Position

Provides safe, therapeutic and efficient care and services to patients. Assists in the care of patients, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider.

Full Time 36 hours per week; 3 12hour shifts per week; every third weekend.

Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, weight, respirations, pulse and BMI.

Assists providers with examinations, procedures and other processes related to direct patient care.

Collects specimens as directed by provider. Uses appropriate equipment and protocols for collecting, handling, testing, and preparing for transportation to lab including proper identification, storage procedures and techniques.

Ensures all patient care areas are adequately stocked with unexpired supplies and medications.

Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up. Uses Universal Precautions. Sterilizes instruments, equipment and supplies as required. Handles and stores instruments, equipment and supplies appropriately.

Arranges for patients' ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments.

Maintains patient records to ensure an accurate record of the patient's medical treatment.

Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications and controlled substances/narcotics as prescribed by the provider and as certified competencies permit. Asks prescribed screening questions, identifies risks and contraindications, questions and observes for appropriate responses.

Documents and processes prescription requests and refills per provider order.

Performs basic office procedures, examinations and/or tests ordered by provider and as certified competent (i.e. EKGs, ear lavage, vision tests etc.).

Provides health care information materials and reviews with patient and family members as directed by providers (i.e. VIS sheets etc.).

Under the direction of the provider, tracks, reviews and monitors follow-up of diagnostic test results. Relays information to patient from the provider regarding results and follow-up instructions.

Obtains basic health information from patient/family members to review with providers or clinical resource person at the time of the visit or over the phone. Uses this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems, should access not be readily available at the practice.

Gives basic care information to patients/family members per provider guidelines and instructions.

Demonstrates a commitment to patients, visitors and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.

Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

Maintains the cleanliness of work areas as required.

Maintains professional growth and development.

Provides outstanding service to all patients, providers, coworkers and customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Responsible for the care and maintenance of department/entity equipment and supplies; mail distribution.

Enters and/or retrieves data from established computer files using knowledge of various computer software applications.

Attends meetings as required.

Performs other related duties as identified.

WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.

WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Standing - Frequently

Walking - Frequently

Sitting - Occasionally

Carrying/Lifting - Occasionally (50lbs)

Pushing/Pulling - Occasionally (50lbs)

Kneeling/Crouching - Occasionally

Reaching - Occasionally

Talking - Frequently

Hearing - Frequently

Repetitive Motions - Occasionally

Eye/Hand/Foot Coordination - Occasionally

Occupational Hazards - Occasionally

Bloodborne Pathogen - Exposure

High School Diploma or GED Required

Associates Degree Medical Assisting Preferred or

Diploma Program Medical Assisting Preferred

1 year Medical Assistance experience. Required or

Completion of a Medical Assistant Program. Required

Basic Life Support Upon Hire Required

Certified Medical Assistant Upon Hire Preferred

Completes all required education programs and competency testing needed to perform at an advanced level. Upon Hire Required and

Medical terminology Upon Hire Required

Excellent interpersonal/communications skills

Models team work

Self-motivated and dependable

Able to work independently

Must type 30 wpm with less than 4% error rate

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

Financial education and support, including DailyPay

Expanded Paid Parental Leave

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

WellSpan Medical Group The WellSpan Medical Group is comprised of almost 5,000 employees and growing fast! We have medical practices that represent 51 specialty areas of medicine across 77 locations throughout Central Pennsylvania and Northern Maryland. Wherever your patient care interests fall - whether it's caring for babies, to end of life care, or anywhere in between to include urgent care - join our amazing team and learn for yourself why WellSpan was just recognized in the Forbes' list of the 100 best employers in Pennsylvania, with a ranking of No. 24! Working together, our goal is to improve lives through exceptional care for all, lifelong wellness and healthy communities. Our culture is one of respect, diversity and inclusion.