Store Manager

Store ManagerBrown Jug is a premium retailer of wine, beer, and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. We provide our customers with convenience, selection, and top-notch service! We are seeking a Store Manager to provide leadership and direction to a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience, train and develop Team Members, while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards.This position will support Store #253 in Wasilla at 1350 S. Seward Meridian Parkway.Primary/Major Duties and Responsibilities (Essential Functions): Create a work culture that makes your store an inviting place to workBe a role model who coaches, mentors, and inspires team membersDelegate tasks to team members and set prioritiesCommunicate in a clear and concise manner to team, leading effective huddles/meetings/coaching sessions, keeping team well informed of pertinent informationFocus on in store recruitment and create succession plans for the storeSupport and coach team members to improve performance gaps; conduct ongoing coaching for improvementsComplete and hold team accountable to complete required training within allocated time framesCreate and/or monitor the creation of efficient weekly store schedules for both sales and support functionsCustomer Offering: Deliver exemplary customer service, being the role model for our Customer Service GuidelinesResolve customer complaints regarding sales and service; ensure Area Manager is informed of all customer complaintsAccountable for each new product launchReview customer surveys and manage appropriatelyUnderstand and utilize local market trends as provided by Area ManagerEvaluate programs and promotions for effectiveness and offer recommendations to Area Manager.Schedule Requirements: To set the example of store excellence and ensure a solid awareness of all aspects of store operations, balancing the tasks with all managers in the store.Following the business needs using the heat map of customer flow. All managers are required to work the following schedules:A minimum of two Saturdays per month, February through NovemberIn December, every weekend is requiredJanuary, flexible scheduling allowed for time offA minimum of one (1 mid-shift (until 7:00 or 8:00 pm) each weekA minimum of three (3) closing shifts per month (for 2:00 am closing stores, only one (1) closing shift and two (2) shifts until 10:00 pm required)A minimum of one (1) opening shift per weekFinancial: Ensure that goals will be met through appropriate planning and organization of labor, inventory, and finances for short and long-term successMeet or exceed financial targets through partnership with Area ManagerReview and monitor the Loss Prevention program to protect the company's inventory and assetsReview financial documentation (invoices, costs and P&L) for accuracyMonitor and make appropriate adjustments to scheduling to achieve labor cost. Plans with Management when trends show a deficit to budgetsDay to Day Operations: Ensure all merchandising and pricing guidelines are followedEnsure store is clean and presentable and action any maintenance issuesExecute merchandising programs and track resultsManage communication (mail, email, voicemail)Maintain inventory levels, as well as inventory ordering and receivingRespond to customer complaintsOrganize and/or attend OHS and LP meetings and training sessionsActively aim to increase and share industry knowledgeDevelop relationships with store stakeholdersSet daily tasks for the storeReview flyers, upcoming events, and promotions; execute appropriatelyRegulatory Adherence: Ensure that OHS, LP, TAP or Rserving, and other regulatory requirements and procedures are implemented and adhered toParticipate in health inspections, audits and required corrective actionsMaintain First-Aid, LP and OHS TrainingMaintain TAP or Rserving and ensure employees maintain TAP or RservingEnsure AK ABC Board and other government guidelines are metAdheres to all Afognak Native Corporation policies, with a focus on Social ResponsibilityRequired Qualifications and Experience: Work Experience – Required/Preferred: Minimum, 3-years' experience in retail environmentMinimum, 3-years' supervisory and/or management experience (preferred)Education – Required/Preferred: High School Diploma or equivalentTAP or Rserving CertificationFirst-Aid Certificate is considered an assetTraining in wine/beer/spirits (preferred, not required)Other Skills and Capabilities: Highly self-motivatedCustomer service drivenEffective leadership of large teamStrong sales backgroundProven track record of successStrong communication skills (written and verbal)Must be able to pass a Background CheckMust have access to reliable transportationStrong understanding of store operating reports, including P&L statementsPhysical Requirements: Available to work a varied retail schedule, including evening and weekendsAble to safely lift up to 50 poundsAble to stand for an extended periodComfortable climbing laddersWorkplace Hazards: Robbery and shoplifting – psychological stress, violence and harassmentOverexertion injuriesLifting and Handling MaterialsSlips, trips and fallsKnives and broken glassEqual Opportunity Employer Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates including but not limited to Liquor Stores USA North Inc. dba Brown Jug and dba Gold Rush Liquor (collectively referred to as "Afognak" or "Company") is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").Pay Transparency and Company Benefits The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law. Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Benefits are based on the role for which an employee is hired.Privacy Afognak Native Corporation and its subsidiaries Alutiiq, LLC, Afognak Commercial Group, LLC