Sales Associate
Full-time
Hope House Foundation
Part-Time Thrift Store Associate
Hope House Foundation Thrift Store – Norfolk, VA
Looking for a part-time job with a purpose? Join the Hope House Foundation Thrift Store team! We are a nonprofit organization seeking a dependable, customer-focused team member who enjoys helping people, staying organized, and working in a fast-paced retail environment.
Please apply online through our careers page. Applications submitted in the store will not be accepted.
Schedule
Applicants must be available for all three shifts:
- Wednesday: 3:00 PM – 6:00 PM
- Friday: 12:00 PM – 6:00 PM
- Saturday: 12:00 PM – 6:00 PM
What You'll Do
Customer & Donor Service
- Welcome and assist customers and donors in a friendly and professional manner.
- Help donors unload and process donated items.
- Answer questions and provide excellent customer service.
Store Operations
- Organize and prioritize daily tasks effectively.
- Operate the cash register and process sales transactions.
- Assist with donation pickups when needed.
- Maintain a clean, organized, and appealing sales floor and merchandise displays.
- Help ensure the security and proper handling of store merchandise.
Merchandise Processing
- Sort, price, tag, and prepare donated items for sale.
- Assist with organizing and disposing of non-sellable donations.
- Support inventory flow and stock rotation.
Housekeeping & Maintenance
- Perform routine cleaning and housekeeping duties.
- Report maintenance or equipment concerns promptly.
Teamwork & Engagement
- Attend quarterly team meetings.
- Support the thrift store's mission, goals, and policies.
- Contribute positively to the success of the team and Hope House Foundation.
Special Events
- Assist with special projects, including support for the Hope House Foundation booth at the Stockley Gardens Arts Festival and other community events.
What We're Looking For
- Excellent customer service and communication skills.
- Reliable attendance and punctuality.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to lift, move, and handle donated merchandise.
- Positive attitude and willingness to help where needed.
Why Work With Us?
At Hope House Foundation, you'll be part of a mission-driven organization that supports adults with developmental disabilities while working alongside a dedicated, friendly, and supportive team. Every purchase and donation helps make a difference in our community.
Apply today and join a team that combines retail, community impact, and purpose-driven work!
Required Qualifications
- Must be at least 18 years of age.
- High school diploma or GED preferred.
- Previous retail, customer service, cashier, or thrift store experience is a plus, but not required.
- Ability to provide friendly and professional customer service to shoppers and donors.
- Strong organizational skills and attention to detail.
- Dependable, punctual, and able to work independently with minimal supervision.
- Must be available to work all scheduled shifts:
- Wednesday: 3:00 PM – 6:00 PM
- Friday: 12:00 PM – 6:00 PM
- Saturday: 12:00 PM – 6:00 PM
- Ability to work as part of a team and contribute to a positive work environment.
- Ability to safely lift, carry, and move donated merchandise (up to 40 pounds).
- Ability to stand, walk, bend, reach, and perform physical tasks throughout the shift.
- Comfortable operating a cash register and handling cash transactions accurately.
Vacancy posted 12 days ago
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