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Workforce Scheduling & Analytics Specialist

Charter Communications

Spectrum is seeking a Workforce Management Admin to oversee scheduling, reporting and auditing to optimize staffing and adherence. The role emphasizes attention to detail, communication, and collaboration with center leadership to improve service performance. Responsibilities include adjusting resources in response to call volume, managing overtime, and ensuring data integrity across WFM systems. You will contribute to forecasting and staffing planning, supporting 24-hour service operations. #J-18808-Ljbffr Charter Communications

Vacancy posted 1 day ago
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