Restoration Crew Chief

Job Description

Job Description

Benefits:

• Competitive salary
• Paid time off
• Training & development

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor/Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control 
• Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities 
• Thoroughly document restoration projects support the services provided 
• Manage labor, equipment, and supply usage on assigned projects
• Communicate progress, problems, and important updates with internal team members.
• Verify all safety protocols are established and followed for workplace safety
• Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
• Coach and train restoration technicians

  Position Requirements

• High school diploma/GED
• Valid driver’s license
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Ability to pass a background check
• Availability for rotating on-call schedule

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

 
Pay starts at $22-25 an hour based on experience, with the possibility of overtime pay

 
Each SERVPRO® Franchise is Independently Owned and Operated.