Program Applications Specialist

Program Applications Specialist

The duties of the Program Applications Specialist may include but are not limited to:

• Coordinates ongoing data collection and performs analysis to determine optimal organizational performance and identify areas requiring management attention.
• Uses available data to determine current performance, develops and implements local performance measures as needed to assess current status and determine areas targeted for improved effectiveness of Business Office practices.
• Identifies system inefficiencies and develops studies or data collection techniques related to specific identified problems.
• Designs and develops dissemination and training materials, local standard operating procedure (SOP) manuals, develops and utilizes monitoring tools, and provides for the implementation of Business Office programs through on-site education and training.
• Provides training and troubleshooting for clinical and administrative staff in business processes and associated supporting software to ensure that data is entered correctly and optimizes clinic utilization.
• Coordinates with other staff to identify information needs and develops data collection methods and report formats to meet those needs.
• Researches problems that impact the quality and efficiency of Business Office operations and discusses problem areas with personnel concerned to identify and implement remedial action.
• Responsible for the coordination, planning, implementation, and training for service and facility staff in business and functional areas for various information technology applications.
• Maintains records, prepares project administrative and statistical reports, assures compliance with review process, and monitors compliance with program requirements.
• Develops initiatives and to provide quality health care to its population in a more effective and efficient manner.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday, 0730-1630

Telework: Not Authorized

Virtual: This is not a virtual position.

Position Description/PD#: Program Applications Specialist / PD13947A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

US Department of Veterans Affairs