Public Area Cleaner
Q Casino & Resort
- Public Area CleanerQ Casino + Resort - Dubuque, IA 52001; Hilton Garden Inn - Dubuque, IA 52001; The Key Hotel - Dubuque, IA 52001## OverviewSalary Range$15.25 HourlyLevelEntryPosition TypeFull Time## Description### **THE KEY HOTEL HILTON GARDEN INN DUBUQUE Q CASINO + RESORT**### **Public Area Cleaner****POSITION SUMMARY:** To ensure all hotel public areas are maintained in a clean, safe, hygienic, and presentable condition that meets hotel standards and enhances guest satisfaction.**ORGANIZATIONAL RELATIONSHIPS:*** Reports to: Housekeeping Manager**SPECIFIC DUTIES AND RESPONSIBILITIES:*** Maintain cleanliness of assigned public areas.* Lobby and reception areas* Corridors and hallways* Elevators and elevator lobbies* Public restrooms* Meeting rooms and function spaces* Staircases* Fitness center and spa common areas* Public entrances and exits* Outdoor guest-accessible areas* Administrative office common areas* Reporting maintenance issues and safety hazards.* Ensuring cleaning equipment is used safely.* Following hotel hygiene and safety standards.* Responding promptly to guest requests within their scope.* Practice waste management procedures, including waste collection, recycling separation, proper disposal, liner replacement, and hand hygiene practices.* Follow all workplace safety procedures, including promptly addressing wet floor hazards, handling and storing chemicals according to safety guidelines, and operating equipment safely to prevent accidents and injuries.* Maintain professional interactions with guests.* Report property damages, concerns or hazards.* Adhere to Lost and Found procedures, including securing found items, notifying supervisors, documenting details, and submitting items per hotel policy.**REQUIRED SKILLS AND ABILITIES:*** Exceptional written and verbal communication skills.* Strong analytical and critical-thinking abilities.* High emotional intelligence and interpersonal effectiveness.* Proven ability to influence and collaborate across levels and functions.* Strong organizational skills with attention to detail and follow-through.* Demonstrated ability to manage multiple priorities in a dynamic environment.* Detail-oriented with a focus on quality and consistency.* Maintains discretion and respects guest privacy.* Delivers work that meets high cleanliness and service standards.* Interacts with guests in a professional and courteous manner.* Able to read product labels and communicate effectively with guests.* Basic English reading, writing, and speaking skills preferred.**EDUCATION, TRAINING AND EXPERIENCE:*** Legally authorized to work in the United States.* Previous hotel housekeeping experience a plus, but not required.**WORKING ENVIRONMENT AND CONDITIONS*** Worker is subject to indoor and outdoor environmental conditions, including extremes in heat and cold.* Subject to noise, and vibration.* Subject to hazards (moving mechanical parts, electrical current, scaffolding, exposure to chemicals).* Subject to atmospheric conditions affecting respiratory system or skin (fumes, dusts, mists, gasses, poor ventilation).* Subject to oils and other cutting fluids* In certain situations, could be required to wear a respirator.**MENTAL AND PHYSICAL REQUIREMENTS*** Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, repetitive motions.* Heavy work, exerting up to 100 lbs. of force occasionally.**EQUIPMENT AND TOOL*** Cleaning Equipment* Cleaning trolley/cart* Vacuum cleaner* Mop and bucket* Dust mop* Wet floor signs* Duster* Scrubbing pads* Toilet brush* Chemicals* Glass cleaner* Multi-purpose cleaner* Disinfectant* Floor cleaner* Toilet cleaner* Furniture polish (if applicable)* PPE* Gloves* Safety shoes* Face mask (when required)* Safety goggles (when handling chemicals)**CULTURAL FIT AND VALUES** Embodies our FORT values—Fun, Ownership, Respect, and Teamwork—by fostering collaboration, transparency, and a service-oriented mindset toward both the organization and the community.
- J-18808-Ljbffr Q Casino & Resort
Vacancy posted 1 day ago
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