EXPERIENCED DEBT COLLECTION AGENTS

Collections Representative

Credit Control is hiring top-performing, experienced collectors at $18-$22 per hour! Grow and advance your career at our industry-leading company, recognized for the last 6 years as the winner of "Best Places to Work in Collections". At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES? At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time debt collection experience in collections.

We offer industry-leading bonus structures and benefits!

Collections Representative Responsibilities:

• Handle inbound and outbound calls for past-due accounts.
• Keeping track of all accounts in your route
• Negotiate outstanding debts.
• Planning a course of action to recover outstanding payments.
• Handle questions and complaints.
• Adhere to all local, state, and federal laws governing the debt collection industry.

Collections Agent Qualifications:

• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.
• Basic math and computer literacy skills.
• Professionalism and the ability to build rapport with consumers.
• Foster teamwork and cooperation.
• Preferred - previous experience in debt collection, outbound call center, telemarketing, or other related fields.
• Successfully pass a background check.

Job Type: Full-time

Pay Range: $18.00 - $22.00 hourly plus bonus

Total compensation potential $37,440-$65,000

Collections Representative Compensation:

• Individual & team bonuses each month!
• Additional quarterly, bi-annual, and annual incentives
• Additional retention and referral bonuses
• A comprehensive paid training program

Benefits:

• Medical insurance (United Healthcare)
• Dental coverage (United Healthcare)
• Vision plan (United Healthcare)
• Matched 401K retirement plans (Voya - Credit Control matches 50% of the first 4%)
• Voluntary life short term/long term disability coverage
• Paid vacation, personal, bereavement, and holidays
• Referral program
• Daily pay / PNC EarnedIt
• Employee discount Life Mart
• Professional development grant program
• Employee assistance program

Physical Setting:

• Call center.

Schedule:

• 8-hour shift
• Monday to Thursday 9 am - 6 pm - Friday 8 am- 5 pm.
• No nights / No weekends

Supplemental Pay Types:

• Monthly bonus pay

Ability to Commute/Relocate:

• 9929 Race Track Road Tampa, FL 33626
• Must have the ability to work in office full time (No hybrid or work from home)
• Must have reliable transportation

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law and regulations?

Education:

• High school or equivalent (Preferred)

Experience:

• 3rd party collection: 1 year required

Work Setting:

• Call center.

Work Location: In office full time