Associate Program Manager

Associate Program Manager

At Spartronics, the Associate Program Manager assists with day-to-day communication and functions to keep accounts operating smoothly and maintain customer satisfaction. This includes, but is not limited to, shipment approvals and ASNs, ECO tracking, open order reports, customer waivers, and other duties as outlined below.

What a Day Looks Like:

• Assisting with all aspects of account program management, which operates in a (CFT) matrix management capacity with the following functional areas: production, planning, materials management, quality, engineering, and new business development
• Assigning priorities to multiple competing activities quickly and effectively, balancing short and long-term needs
• Monitoring and maintaining customer portals, scorecards, and forecasts where applicable.
• Assisting with order management, including quotations, contract reviews, order entry, and date management.
• Tracking open actions both internally and with the customer to ensure progress is being made and all parties are meeting deadlines.
• Tracking ECO activities including CFT status updates, non-recurring expenses (NRE), and implementation.
• Completing E&O reports on a monthly or quarterly basis, reviewing component history, recall options, customer contract requirements, and forecasts to determine what can be presented to customers for recovery.
• Assisting with Identifying program risks and challenges early through the use of system reporting and helps to escalate internally when needed.

Requirements

What You'll Need to Bring:

Education:

Bachelor's Degree from a 4-year college or university in a related field or equivalent combination of education and years of experience. (Degree in Engineering, Finance/Accounting, or Business Management preferred).

Experience:

Knowledge of manufacturing best practices such as Lean, 5S, and Kaizen is an asset

Skills:

Excellent management, communication, and people skills are required

Must have excellent judgment, technical, analytical, and problem-solving skills with the ability to identify complex problems and see them through to resolution

Able to work independently with minimal supervision

Team oriented, with demonstrated ability to work with others to drive to targeted outcomes

Must be flexible and able to deal with multiple, changing priorities

Ability to read, analyze, and interpret general business documents, contracts, terms and conditions, technical procedures, and/or regulations furnished in written, oral, diagram or schedule form

Demonstrated ability working with complex reports and MRP database systems

Must have excellent written and oral communication skills

Ability to effectively present information and respond to questions from managers, CFT, or customers

General understanding of financial concepts (i.e., budgeting and analysis) as well as planning, scheduling, and forecasting knowledge

Strong customer service focus

Technology skills:

Applied knowledge of MS Office Suite (Excel, Access, Outlook, PowerPoint, MS Project etc.)

Experience with an Enterprise Resource Planning Systems such as Oracle or similar systems

• Due to ITAR regulations all applicants must be a US Citizen, Permanent Resident, or Green Card Holder. We can not provide Visa sponsorships.

Join Our Journey:

If you're ready to be a part of something extraordinary, challenge the status quo, and shape the future, then we want to hear from you. Together, we'll continue to win as one, while we build products lives depend on.

Our Benefits:

• Health and Wellness:
• Medical insurance plans - options include: 3 High Deductible Health Plans (HDHP) with a Health Savings Account (HSA)
• Dental insurance plans - options include: a Standard plan and a Buy-up plan which includes adult orthodontia
• Vision Insurance
• Flexible Savings Accounts (FSA) – options include: Medical, Dependent Care, and Limited Purpose (dental and vision only)
• Employee Assistance Program
• Wellness program
• Time Off:
• Paid time off (PTO)
• Holiday Pay
• Retirement Planning:
• 401(k) plan
• Employer matching contributions (50% to every dollar up to 6%)
• Employees 18 years of age and older are eligible
• Financial Security:
• Life and Accidental Death & Dismemberment Insurance (company paid) at 1-times your annual salary, with options to increase coverage amounts
• Basic Short-Term and Long-Term Disability insurance (company paid), with the options to increase coverage amounts
• Voluntary Accident, Critical Illness, Hospital Indemnity, and Legal Insurance plans at a group discount
• Professional Development:
• Tuition Reimbursement
• Training and development programs
• Opportunities to grow and excel in the Electronics Manufacturing industry at a company that values promotions and learning from within. Every day is different, challenging, and rewarding

How to Apply:

If this sounds like the perfect opportunity for you, please apply with your resume outlining your qualifications in Program management or Customer Management in manufacturing and why you're excited about joining Spartronics.

Spartronics is an equal opportunity Employer/Veteran/Disabled 41 CFR 60-1.4.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.