Insurance Account Representative - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Paid time off
• Training & development
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Health/Disability benefits
• Profit sharing
• Growth potential/Opportunity for advancement within my office
• Office weekly bonuses
• Individual weekly bonuses
• Holiday dinners/Team building luncheons/Birthday luncheons

About Us:

Theo Franklin State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Insurance Account Representative with our agency, your attention to detail, dedication to client relations, and sales‑mindedness equip you for this versatile position. We work in a dynamic and relaxed environment where you will be able to use your skillset to the fullest. Our team has over 70 years of combined experience to help you meet your goals. At Theo Franklin State Farm, we try to have "fun" while helping our customers meet their needs. Our office is a place where you get the opportunity to make a great living while at the same time you are making a difference in our customers lives!!!

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications:

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Ability to work 20 to 30 hours per week
• Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs