Instructional Technology Specialist

Job Description

Job Description

 

Instructional Technology Specialist

Job Summary

The Instructional Technology Specialist role is an integral part of the Academic team, ensuring that our schools are empowered to successfully implement instructional technology. The starting salary range for this role is $86,280-$93,782. This is a full-time with occasional flexibility role based at HDQ with an anticipated start date of August 15.
About KIPP DC

For 25 years, KIPP DC has partnered with students, families, and the community to create joyful, academically excellent schools across the nation’s capital. Today, our network of 22 schools educate more than 7,500 students in grades PreK3-12, supported by 1,500 dedicated teachers, leaders, and staff.

Our work is grounded in five pillars–Academic Excellence, Joy & Sense of Belonging, Highly Effective Teachers and Leaders, Safe, Structured, and Nurturing Learning Environments, and Commitment to College Readiness–which ensure every student is equipped with the knowledge, skills, and confidence to pursue success in college, careers, and beyond. Our schools combine high expectations with joyful, affirming environments that nurture academic success and personal growth for students and staff alike.

As part of the national KIPP network, we share best practices and innovations while maintaining deep roots in Washington, D.C. Together, we strive toward a future without limits for our students, alumni, and community.

About the Role

The Instructional Technology Specialist will work independently and collaboratively to develop training and resources for instructional technology programs in our portfolio, deliver live and asynchronous trainings, and support schools in implementing personalized learning programs, assessment platform support, and our educator growth platform.

Location and Type of Work

Occasional flexibility (4 days per week onsite)

As a headquarters team that is focused on being responsive to our schools and meeting the needs of our students and families, we approach our work in a way that reflects these priorities. Schools operate in person and our students and families rely on us for in-person support, and this position will regularly provide on-site support to school teams, frequently partner with other headquarters teams, or regularly work in multiple locations. Because of the nature of the work, this role allows for occasional flexibility and will be required to be onsite 4 days per week.

Responsibilities
The percentages for each key responsibility are estimates, and other duties may be assigned. Flexibility and responsiveness are encouraged to accommodate organizational needs.

 

Training Development and Facilitation  (50% of time)

• Develop and facilitate training strategy throughout the year, taking ownership of the training cycle for selected instructional technology platforms
• Collaborate with outside vendors to craft top-tier training for all products. 
• Proactively identify training needs and updates required due to product UI changes; ensure all trainings are kept current.
• Lead the integration of instructional technology products through 1-on-1 meetings, group meetings, office hours, in-classroom coaching, and trainings.
• Lead teachers, leaders, and coaches to deeply understand the opportunities products provide, data available from products that can inform instruction, and best practices.
• Support large scale adoption of new products across the organization.
• Coordinate with all relevant teams, monitor progress, and support implementation.

Personalized Learning Cohort Management (P3) (20% of time)

• Lead the pilot programs for innovative instructional technology opportunities (P3)
• Support efficacy data studies to determine if the product is impactful and should be adopted

Resource development (10% of time)

• Create, update, curate, manage, and share 1-pagers, screencasts, videos, gifs, graphic organizers, etc. for teachers, leaders, and coaches for products in the PLP.
• Proactively seek out needs in product implementations and provide resources to prevent problems and address needs.
• Reactively create additional resources based on incoming requests, repeated questions, and Zendesk tickets.

Instructional Technology Resource Center  (10% of time)

• Strategically manage existing internal website, instructional technology Resource Center (ITRC), as a dynamic knowledge hub throughout the year, including maintaining the ITRC with up-to-date resources for all programs. 
• Establish the ITRC as the go-to resource for teachers, leaders, and coaches seeking information or resources for any program within the PLP.
• Facilitate connections between ITRC and Central Resource Center (CRC), as well as develop exclusive resources for the CRC.
• Ensure an intuitive and user-friendly interface for the ITRC (UI/UX design).
• Design and publish recorded webinars and other training resources for asynchronous, 24/7 accessibility to all users.

Troubleshooting (10% of time)

• Serve as level 1 tech support for all products in the portfolio and as point of contact for all teachers and staff (approximately 1,200 end users) via Zendesk tickets, emails, Slack messages, and calls.
• Support other teams, including data analysts and student support, in resolving issues with their products and developing resources to support their end users.
• Work with end users, schools, and vendors to solve problems, update integrations, request needed features, and beta test improvements.
• Proactively improve macros and tools in Zendesk in response to qualitative and quantitative data.

Requirements & Preferences

Required Qualifications

• Bachelor’s degree required
• A minimum of 5 years of experience in K12 education required (instructional or technology roles preferred), including at least 3 years of classroom teaching experience with a track record of successful use of blended learning programs and tools and strong student achievement 
• Passion for data, technology, and blended learning, with experience teaching with technology and supporting or managing these programs in an educational institution 
• Outstanding attention to detail and proactive iteration mindset 
• Enthusiasm for working in schools

Preferred Qualifications

• Advanced degree 
• 2+ years of instructional coaching or district administration roles 
• Successful project management experience in previous positions required, use of project/work management tools 
• Experience with some of the following ed tech 
• Content programs including Accelerated Reader, i-Ready, Lexia, ST Math, and Waterford
• Tools including Canvas, Google Workspace for Education, Hapara, Nearpod, and Torsh
• Devices including Chromebooks, iPads, and MacBooks
• Back-end tools including Clever, Google Sites, and Zendesk a plus
• Certifications including project management, ISTE Certification for Educators, Google Certified Educators, etc. 

Physical Requirements

• Ability to lift 10 pounds
• Ability to stand frequently
• Ability to travel across KIPP DC schools
• Prolonged periods of sedentary work

Demonstrated Excellence in the Following Areas:  

• Commitment to Students and Schools: Demonstrates commitment to education reform, believing in every child's potential for success and prioritizing students, schools, and the essential role of families.
• Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization.
• Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes.
• Communications and Influence:  Demonstrates adept communication skills and influence to advance work by adjusting content and style. 
• Teamwork: Contributes to  a supportive team culture, fostering diverse work styles and maintaining a high performance standard. 
• Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work.
• Cultural Humility: Advances KIPP DC’s commitment to anti-racism by creating a diverse, equitable, and inclusive environment for all stakeholders.
• Continuous Learning: Commits to continuous learning through feedback, self reflection, humility, and action.

Benefits & Compensation

KIPP DC offers an extremely competitive compensation and benefits package:

• The anticipated starting salary range for this position is $86,280-$93,782. At KIPP DC we strive for clarity, equity, and to be highly competitive. When determining salaries we look at benchmarks in the education and non-profit sector.  
• KIPP DC offers a robust benefits package including medical, dental, and vision insurances; various voluntary benefits; and employer paid benefits such as short term disability, long term disability, life insurance, and a membership to One Medical.
• KIPP DC also offers a 403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years.

Equal Employment Opportunity Employer

KIPP DC Public Schools does not discriminate against, or tolerate discrimination against, employees or applicants for employment on any legally-recognized basis or protected class including, but not limited to, actual or perceived race, color, national origin, immigration status (except as necessary to comply with federal, DC, state, or local law), religion, sex (including pregnancy, childbirth, lactation and related medical conditions), age, physical or mental disability, medical condition, sexual orientation, gender (including gender identity or expression), marital status (including domestic partnership status), genetic information, political affiliation, pregnancy, family responsibilities, personal appearance, veteran status, uniform service member status, status of being unemployed, status of victim a survivor of domestic violence, sexual offense or stalking, matriculation or any other protected class under federal, state, DC, or local law.

Click here or here to review KIPP DC’s non-discrimination policy and KIPP DC’s Title IX Coordinator’s contact information.

Please Note: If you encounter difficulties submitting your application or fail to receive a confirmation email after applying, kindly reach out to Danica Cunningham at View email address on ziprecruiter.com. Please include your name, resume, and specify the role you are applying for in your email. We appreciate your understanding and apologize for any inconvenience caused.

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