Customer Service Representative
The Glass Guru of Sarasota
Roles & Responsibilities:
As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to:
*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.
As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to:
- Answer inbound phone calls promptly during business hours
- Respond to any voicemails and/or messages from answering service (if applicable)
- Respond to inbound email correspondence, forward on as appropriate
- Greet customers and all other visitors to the showroom (if applicable)
- Screen incoming leads/potential customers
- Schedule estimate appointments
- Quote product by telephone for clients/customers (if applicable)
- Assist Estimators with follow up on pending sales/ quotes by phone and/or email
- Strategically schedule work appointments for Installation Technicians, along with customers accordingly
- Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
- Check order confirmations from fabricators/vendors for size and pricing accuracy
- Filing of daily work orders and estimates
- Ordering of all office / shop supplies
- Keeping office clean/tidy
- HS Diploma or equivalent
- All candidates must be able pass initial background check and drug test
- Excellent verbal/written communications skills
- Microsoft Office proficient (Word, Excel)
- Hardworking, motivated, with excellent organizational and time-management skills
*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Apex, NC vacancy
- Sr Associate Account Representative, SMB (Commercial Sales) - Hybrid, Cary, North CarolinaWe’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.If you're looking...SuggestedFull timeWork at officeLocal areaWork visa
- ...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing...Suggested
Lowe's
Cary, NC4 days ago $30 - $33.5 per hour
...A technology services company is seeking a Customer Service Project Manager in Cary, NC to manage customer engagement and project milestones. The role involves responding to customer requests, ensuring timely project completion, and providing regular reports. Candidates...SuggestedHourly payRemote workInfosoft, Inc.
Cary, NC5 days ago- ...think on their feet and act with urgency Highly organized with strong attention to detail Focused on delivering exceptional member service every day, every camp Confident in sales conversations or eager to quickly learn a proven process Able to manage multiple priorities...Suggested
Kline Franchising, Inc.
Cary, NC10 hours ago $790 per week
...Searching for a customer service job? Before you apply — this pays you to share your opinion, not answer phones. No customer service experience needed. Focus Group Panel is real market research — actual companies paying for honest feedback on their products and services...SuggestedFull timePart timeRemote workFocus Group Panel
Cary, NC2 days ago- ...Stahl USA, based in Apex, NC, seeks a Customer Service Officer to manage direct communication with customers and internal teams. You will process orders, coordinate shipments and pickups, and prepare invoicing with minimal supervision. Responsibilities include entering...
Stahl
Apex, NC4 days ago $750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hoursAFG
Apex, NC5 days ago- ...The Customer Service Representative is a dynamic, non-call center role focused on delivering a world-class customer experience in a fast-paced service environment. This position owns end-to-end (E2E) planning, scheduling, and customer communication for service events,...
Vir Healthway
Cary, NC3 days ago - ...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...Weekly payTemporary workLocal areaFlexible hoursShift work
Circle K
Cary, NC4 days ago - ...Customer Service Representative The Customer Service Representative is an important role in the Pharmacy Operations and is responsible for handling inbound and outbound pharmacy calls, scheduling refill deliveries when needed and directing calls to appropriate personnel...
Randstad
Cary, NC5 days ago $15 - $18 per hour
...Customer Service Representative Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As a Customer Service Representative, you are a key team member...Full timeWork at officeMolly Maid
Apex, NC5 days ago- ...Customer Service Representative The Customer Service Representative will be responsible for delivering exceptional customer service. The position is responsible for ensuring the organization fully understands and complies with customer requirements. Acting as the primary...Rotating shift
Verdesian Life Sciences
Cary, NC2 days ago - ...Job Full Description We are seeking customer service specialists for openings in and around Raleigh, Cary Apex, Fuquay-Varina, and Holly Springs NC. Customer Service Representative experience required. The ideal candidate is great at multi-tasking, has attention...
Express Employment Professionals Defunct
Cary, NC2 days ago $20.4 per hour
...Adecco is currently assisting a local Customer in their search for Customer Service Representative in CARY NC This is a great opportunity to further your existing skills as Customer Service Representative while learning new ones to assist you in your career. The best...Hourly payTemporary workLocal areaMonday to FridayShift workAdecco Colombia S.A.
Cary, NC16 hours ago$38k
...Delta Workforce is hiring a Customer Service Representative for a manufacturing company in Holly Springs, MS! We're looking for a dependable and customer-focused individual to join a growing manufacturing team. This is a direct-hire opportunity with a stable company offering...Work at officeMonday to FridayDelta Workforce
Holly Springs, NC10 hours ago$18 per hour
...that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a... ...directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet...Work at officeLocal areaVisa sponsorship$18 per hour
...all, enjoy free and discounted Spectrum services like internet, TV, and mobile while... ...rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle... ...You'll be instrumental in acquiring new customers and upselling additional products and services...Work at officeLocal areaVisa sponsorship- Call Center Representative - Clinical Research (Bilingual Preferred) Location: Durham, NC Employer: Grace Federal Solutions Type: Part-Time Use Your Communication Skills to Support Public Health Research. Grace Federal Solutions is seeking a detail-oriented Call Center...Part timeWork at office
- ...Customer Service Representative Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses...Work experience placementLocal areaImmediate start
- ...agency committed to delivering exceptional customer experiences and personalized travel... ..., reliability, and outstanding service while helping clients plan smooth and memorable... ...team and seeking a Customer Service Representative who enjoys helping people, solving problems...Work experience placementRemote workFlexible hours
Remote Careers
Cary, NC2 days ago - ...while ensuring timely recovery of funds for our builder direct customer base for our Residential Canada Group. The ideal candidate has... ...Resolution: Work closely with internal teams (Sales, Legal, Customer Service, and Finance) to resolve billing disputes and payment delays....Full time
Cornerstone Building Brands
Cary, NC10 hours ago $45 per hour
...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and... ...big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGL1
Holly Springs, NC2 days ago$40k - $60k
...Customer Service & Sales Representative Location: Apex, NC Compensation: $40,000.00 - $60,000.00 per year Overview: We are seeking a motivated and knowledgeable Customer Service & Sales Representative to join our team in Apex, NC. This role combines customer support...Seasonal workLocal areaImmediate start$13 - $14 per hour
...Customer Service Representative at Pet Palace Cary Welcome to Destination Pet. We are One Packa united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring...Local areaFlexible hoursWeekend workAfternoon shiftDestination Pet, LLC
Cary, NC1 day ago- Benefits 401(k) 401(k) matching Bonus based on performance Paid time off Customer Service & Sales Representative Location: Apex, NC Compensation: Salary + Commission Position Overview We are seeking a motivated and knowledgeable Customer Service & Sales Representative...Seasonal work
$18 - $20 per hour
...positions available American Residential Services (ARS) is the nation’s largest provider... .... This is a sales role focused on customer engagement, lead generation, and appointment... ...appointments for ARS specialists Represent ARS with a professional and positive in-...Hourly payWeekly payFull timePart timeWork at officeWork from homeRelocation packageFlexible hoursShift workWeekend workARS-Rescue Rooter
Holly Springs, NC1 day ago- ...Remote Travel Customer Service Representative About the Job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as...Remote work
Rudybtravel
Cary, NC4 days ago - ...placing outbound phone calls, texts, and/or emails to prospective customers and/or existing customers. The purpose is to generate... ...perform each essential duty satisfactorily. The list below is representative of the knowledge, skill and/or ability required. Minimum Qualifications...For contractorsCasual workWork from home
Baker Roofing Company
Apex, NC1 day ago - ...Job Title Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers. Responsibilities Actively...Work experience placementAfternoon shift
$40k - $50k
...about helping others succeed and who enjoy being part of a warm, connected, team-focused office. Role Description: As a Customer Service Representative - State Farm Agent Team Member with Morgan Hedderich - State Farm Agent, you will generate the kind of exceptional...For contractorsWork at officeLocal areaFlexible hoursMorgan Hedderich - State Farm Agent
Cary, NC5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- customer service expert Apex, NC
- customer service representative insurance Apex, NC
- customer service officer Apex, NC
- service representative Apex, NC
- customer relations associate Apex, NC
- customer service specialist Apex, NC
- customer support agent Apex, NC
- customer service representative hiring Apex, NC
- customer support representative Apex, NC
- full time customer service associate Apex, NC