Care Coordinator II

Are you a detail-oriented healthcare professional in North Carolina looking for a collaborative, work-from-home role? We are seeking an organized Care Coordinator to join our supportive, fast-paced team!

In this rewarding, 100% remote position, you will serve as a vital link for members managing chronic and long-term care needs. You will perform telephonic outreach, assist members with their care plans, educate them on available benefits, and coordinate with healthcare providers and community partners to address physical, behavioral, and social determinants of health. Working standard Monday through Friday daytime hours (8:00 AM – 5:00 PM EST) with no weekend or overtime requirements, you will enjoy a team culture built on open communication, accountability, and professional growth.

If you bring 1–2 years of healthcare experience, strong organizational skills, and an adaptable mindset, this is a fantastic platform to make a meaningful difference.

salary: $22.99 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Position Summary:

Coordinate care management activities for members needing long-term services, chronic care management, and acute physical or behavioral health support.

Key Responsibilities:

• Conduct member outreach via phone to discuss care plans, answer questions, and provide ongoing health education.

• Coordinate care activities with healthcare providers, community organizations, and caregivers to accommodate member needs.

• Handle member and provider inquiries regarding service plans and care continuation.

• Support service assessments, screenings, and accurate documentation in compliance with regulatory standards.

• Make appropriate referrals to Care Managers, Disease Managers, and community-based resources.

Requirements:

• High School Diploma or GED required.

• 1–2 years of healthcare experience (physician's office, hospital, or clinical environment preferred).

• High organizational, adaptability, and critical-thinking capabilities.

• Dedicated home workspace with reliable high-speed internet.

• Must reside locally within North Carolina.

Skills

• Vendor Management
• Benefits Administration
• Microsoft Office
• Multi-tasking
• Prioritizing

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.