Inbound Billing and Settlement Staff - Bilingual (English/Korean) Preferred

Inbound Billing And Settlement Staff

Our mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

• Responsible for settlement related to freight forwarding business
• Reinforce relationship with customers and carriers by leading effective and continuous communications
• Prepare regular settlement status report for SDSA management, customer, carriers and headquarters
• Improve the settlement processes by developing automated processes to reduce manual processing
• Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
• Manage, analyze & prepare correction forms for billing corrections in access database.
• Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
• Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L.
• Audit carrier freight bills and interpret tariffs and contracts
• Work with the internal technologies required for daily functions.
• Investigate and diagnose potential errors and duplicate carrier billing.
• Perform ad-hoc reporting, as required.
• Perform other job related duties as required

Qualifications

• Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
• Bachelor's Degree
• Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
• Effective written and verbal communications skills to communicate with various levels of the organization
• Proficient with Outlook, Microsoft Office applications PowerPoint, Word
• Proficient with Excel, especially v-lookups and pivot tables
• Ability to work overtime when needed
• Bilingual (English/Korean) Preferred