Customer Service Representative

Job Description

Job Description

Customer Service Representative

Join a dynamic team supporting office operations, customer service, and regulatory compliance in a detail-oriented administrative role.

Company Profile

An established Bradenton-based manufacturer and global supplier of natural citrus ingredients, fruit extracts, and custom flavor solutions for the food and beverage industry. The company is committed to quality, innovation, and customer satisfaction, supported by in-house research and development and advanced production capabilities.

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Customer Service Representative Details:

• Temp-to-Hire position
• $24.00 /hour
• Full Time work available
• First Shift (Monday through Friday from 09:00am to 05:00pm)

• Maintain company records, files, and databases, ensuring information is accurate and up to date.
• Prepare and submit regulatory and compliance documentation through TraceGains, NatureSign, and other platforms.
• Monitor compliance deadlines and ensure timely submissions and follow-ups.
• Answer incoming calls and emails while assisting with customer orders and order processing.
• Provide general administrative support, maintain confidentiality, and help ensure smooth daily office operations.

Customer Service Representative Qualifications:

• High school diploma or equivalent required.
• Strong organizational skills, attention to detail, and effective written and verbal communication.
• Basic proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to multitask, prioritize responsibilities, meet deadlines, and work independently or as part of a team.
• Previous administrative, data entry, or customer service experience preferred but not required.

• Applicant may be subject to a background check
• Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

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Visit, email, call, or text us today! Walk-ins are welcome! !

Sarasota, FL

2264 Gulf Gate Drive

Sarasota, FL 34231

View phone number on ziprecruiter.com

*See above for qualifications

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