Grazologist/Food Decorator

Job Description

Job Description

WHO WE ARE

Graze Craze Richmond is a family-owned, small business led by a wife and husband team who believe in the power of food to bring people together. We're growing our joyful, dedicated team and seeking Grazologists™ who take pride in creativity, attention to detail, and exceptional customer service as we share beautiful charcuterie with Richmond and our neighboring communities.

POSITION OVERVIEW

We're looking for a Grazologist™ with recent restaurant or food service experience to help deliver beautiful, high-quality charcuterie boards with exceptional customer experiences. You'll come in already comfortable with food safety practices and kitchen standards — our training will focus on our unique brand standards: what makes us different, including our build guides, presentation techniques, and how we handle allergy and dietary accommodation requests with care.

You'll work in-store, assist with workshops, help with preparation for off-site events, and help tell our Richmond story through customer interactions and social media content. You will also help us grow through light marketing outreach.

We're looking for a detail-oriented, fast learner who enjoys working with their hands and thrives in a dynamic, fast-paced environment — especially on our busiest, most unpredictable days.

RESPONSIBILITIES

• Assemble beautiful charcuterie boards, boxes, and grazing tables with precision and artistry, following our brand build guides
• Operate commercial kitchen tools, including a meat slicer ( must be 18+), food processor, and small convection oven
• Assist with occasional local deliveries and off-site event support (21+ only , must be able to use your personal vehicle and insure accordingly)
• Greet and serve customers in-store, by phone, and at hosted events with warmth and professionalism
• Capture photos/videos and contribute to social media content
• Make outreach calls to nearby businesses to introduce our services and schedule appointments for owner
• Maintain cleanliness, organization of incoming orders, and workspace safety
• Wash dishes and kitchen tools, and handle general cleaning duties including sweeping, mopping, and cleaning the kitchen, bathroom, and store — this is an all-hands role, not divided by task
• Support the team with flexibility, positivity, and a can-do attitude

REQUIREMENTS

• Recent restaurant or food service experience required — you should already be comfortable with food safety practices and kitchen standards on day one
• Scheduling:
  • Must be available to work Thursdays, Fridays, and weekends — our busiest and most unpredictable days, with frequent same-day and walk-in orders
  • Additional availability required during peak seasons (February–May and September–December)
  • Hours are scheduled to volume — expect closer to 20 hours/week during slower periods and up to 30 hours/week during busier periods, with shifts that may start earlier or run later than scheduled depending on order volume
  • Please include your typical weekly availability in your application
• Must be 18+ (required to operate slicing equipment)
• Must be 21+ with a valid Virginia driver's license and good driving record if assisting with occasional deliveries and off-site catering
• Reliable, punctual, and able to work under deadlines
• Team-oriented, self-motivated, and comfortable wearing many hats
• Comfortable communicating with clients in-person, via phone, or by email
• Able to lift up to 50 lbs. without assistance and stand for extended periods
• Able to follow food safety guidelines

BONUS QUALIFICATIONS (NOT REQUIRED)

• Current ServSafe certification strongly preferred — if not certified, you'll complete it within a couple weeks of hire, and we'll cover the cost
• Experience with Facebook, Instagram, basic content creation and editing
• Catering, events, or customer service experience beyond food service
• Bilingual (English/Spanish is a big plus!)

We welcome people who take pride in their work and bring great energy to the team. If that's you, we want to meet you!