Desktop Support Technician
Kros-Wise
Job Description
Job Description
OverviewWe are seeking a Computer User Support Specialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols.Key ResponsibilitiesProvide front-line technical support via phone, email, and in personInstall, configure, and maintain workstations, laptops, and peripheral devicesTroubleshoot user access issues related to CAC, Active Directory, and network permissionsSupport patch management, antivirus, and STIG compliance tasksAssist in imaging systems and software deployment using tools like SCCM or MDTMaintain inventory of IT assets and support lifecycle managementEscalate unresolved issues to higher-level system administrators or network teamsLog all support interactions in the ticketing system and track resolution statusProvide user guidance and training on common applications and security best practicesMinimum QualificationsU.S. Citizenship and Secret clearance or eligibilityAssociate 's degree in IT, Computer Science, or related field (Bachelor's preferred)3+ years of experience providing user and desktop support in a DoD or secure environmentExperience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshootingFamiliarity with DoD security policies, including RMF and DISA STIGs Security+ certification requiredAdditional Preferred QualificationsExperience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networksKnowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systemsExperience with DoD user account provisioning and revocation proceduresFamiliarity with VDI environments (e.g., Citrix, VMware Horizon)ITIL v4 Foundation certificationExperience working in a SIPR/NIPR dual-environment support roleStrong communication skills and ability to support non-technical users
$33.65 - $50.48 per hour
...Join Aya Healthcare, winner of multiple Top Workplace awards! The Desktop Support Technician is an intermediate-level, customer-facing technical support professional responsible for independently resolving escalated Tier 1 issues, handling complex desktop and user support...SuggestedHourly payWork at officeLocal areaRemote workAya Healthcare
San Diego, CA4 days ago- ...Overview We are seeking a Computer User Support Specialist to provide Tier I and II support for end-user systems within a secure Department... ...'s preferred ) 3+ years of experience providing user and desktop support in a DoD or secure environment Experience with Windows...SuggestedLocal areaRemote work
Kros-Wise
San Diego, CA3 days ago - ...The Desktop Support Technician is responsible for delivering high-quality, end-user support across the organization, with a strong focus on customer experience, VIP/executive support, and reliable technical service delivery. This role provides hands‑on and remote support...SuggestedRemote work
iT1 Source
San Diego, CA5 days ago - ...iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Desktop Support Technician to join our team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade. You will be exposed to...SuggestedImmediate startRemote work
IT1
San Diego, CA27 days ago $67k - $73k
Overview Procopio is seeking a Desktop Support Technician for our downtown San Diego office who will work directly with our firm’s Information Services (IS) team to provide excellent technical assistance and support to our team. In this role, you will act as the primary...SuggestedFull timeWork at officeRemote workFlexible hours- ...A global technology services leader seeks a Dynamic PC Support technician in San Diego, California. This role involves troubleshooting desktop and laptop issues while providing exceptional customer support. Candidates should have a technical certification, up to two years...
Worldwide TechServices
San Diego, CA1 day ago - Aya Healthcare, Inc. is seeking a Desktop Support Technician to resolve Tier 1 and some Tier 2 issues for employees in a hybrid work model. You will troubleshoot Windows and macOS, manage tickets, and document solutions with a focus on customer satisfaction. Join a growth...
- ...Position Summary: Primarily responsible for database programming. General Purpose: Computer programming, system support; Client relations; problem resolution; critical thinking; database maintenance; relationship building Essential Duties and Responsibilities Design and...
Right Talent Right Now
San Diego, CA5 days ago $20 - $23 per hour
...and much more! Job Summary The Computer Repair Technician ("Certified Nerd") will complete desktop configurations, installations and upgrades of... ...maintenance, provide software and operating system support on Mac and all versions of Windows. The Nerd must have...Hourly payImmediate startNerdsToGo Inc
San Diego, CA2 days ago$88.17k - $115k
...and aircraft carriers—HII ensures a high state of readiness.HII supports the Department of Energy’s national security mission through... ...Microsoft WSUS or SCCMExperience with Windows Servers 2016/2019Windows desktop operating systems (WIN10 SHB)RedHat desktop operating systems (...Full timeWork experience placementLocal areaWorldwide$91.42k - $146.26k
...Administrator II to provide system administration and programming support for CCR La Jolla, in a primarily Linux-based research computing... ...Responsibilities1. Installs and configures Linux on desktop and server systems. Builds new physical and virtual systems to...Immediate start$61.9k - $141k
...knowledge makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the U.S. Navy? We ’re looking for a system administrator with a background in VMware, Windows Server, Exchange, Active Directory,...Full timeContract workPart timeWork at officeLocal areaRemote work- ...scripts and standard storage techniques • Backup and restore using AEM/CQ or Windows/UNIX script with standard storage techniques • Support of AEM/CQ5 infrastructure with load-balanced and fail-over capabilities. Additional InformationAll your information will be kept...
$103.6k - $155.4k
...coordination with network, software, and system engineers, PC desktop technicians, project managers, end users, and customer and IT management... ...Server OS and domain architecture.Must have ability to support multiple networks, ensure necessary administration tasks are...Full timeContract workRelocation packageShift workWeekend work$98k - $140k
...technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description:The...Full timeTemporary workPart timeWorldwide- DutiesYou will serve as the PMW 120 ICADS APM in support of PEO C4I.You will prepare program budget estimates, develop work breakdown structures, build program schedules, perform contract planning and coordinate post-award activities.You will plan, evaluate and continually...Full timeContract workPart timeInterim roleWork at officeImmediate startRemote workRelocationRelocation package
$105k - $115k
Data Intelligence, LLC (DI) is seeking a full-time Standards Management and Technical Analysis Support Specialist in San Diego, CA. This position provides analytical and technical support for the management, evaluation, and configuration control of Tactical Data Link (TDL...Full time- ...Computer Assisted Ordering Technician The primary purpose of a Computer Assisted Ordering Technician is to maintain accurate perpetual inventory balance on hand (BOH) levels which in turn determines optimum ordering quantities and ensures product availability for patrons...
US Government Jobs
San Diego, CA4 days ago - ...CA Job TypeFull-timeDescriptionNexGen Data Systems is seeking a Network Specialists to provide daily on-site network operations support at assigned MTF location, ensuring network infrastructure availability, resolving Tier 0 incidents, and serving as primary 24/7...Temporary workLocal areaVisa sponsorship
- DescriptionSAIC is seeking a Linux Engineer to support our TACNET program onsite in San Diego, CA Or Norfolk, VA. This role requires up to 25% travel.JOB DUTIES:Provide system life cycle systems engineering support for our NAVWAR and NIWC customers. Focused primarily on...Remote work
$110k - $125k
DIRECT HIRE ROLE$110K-$125K + FULL BENEFITS PACKAGEHYBRID ROLE (3 DAYS/WK ON-SITE IN SAN DIEGO)VISA SPONSORSHIP/TRANDER NOT AVAILABLE FOR THIS ROLEOur client in San Diego has an immediate opening for an experienced Windows System Administrator that is well-versed with Windows...Immediate start$103.6k - $155.4k
...fuel those missions. By joining in our shared mission, we will support yours by expanding your personal network and developing... ...multi-user computer systems working with system engineers, PC desktop technicians, networking engineers, project managers, end users, and IT/Cyber...Full timeRemote workRelocationFlexible hoursShift workWeekend work$95k - $105k
...looking for a candidate to provide Windows System Administration support for a Research, Development, Test, and Evaluation (RDT&E)... ...remediation using ACASMaintenance of physical and virtual server and desktop infrastructureMaintenance of Group Policy for the...$67.6k - $122.2k
...Description Leidos Innovations Center (LiNC), within our CISO and Digital Modernization Sector, is seeking a System Administrato r to support various classified environments. The successful candidate will be responsible for maintaining, securing, and supporting complex...For subcontractorLocal areaImmediate startRemote workLeidos
San Diego, CA1 day ago$110k - $130k
...Duties and Responsibilities Architect, implement, and maintain our hybrid infrastructure (on-premises servers and Azure cloud) supporting business-critical SaaS applications Lead infrastructure projects end-to-end: requirements gathering, design documentation,...Full timeWork at officeLocal areaImmediate startRelocation packageMonday to FridayPava Applications International Corporation
San Diego, CA22 days ago$80k - $95k
...including policy configuration, and integration with the broader security stack. Support Azure resource administration including resource groups, storage accounts, Azure Virtual Desktop, Log Analytics workspaces, and Key Vault. Maintain licensing assignments and...Full timeWork experience placementRemote workMutual of Omaha Mortgage
San Diego, CAa month ago$100k - $135k
...cybersecurity posture, and drive system and process improvements. You’ll play a key role in compliance efforts (including CMMC and NIST), support audits, and operate within secure or classified environments when required. You’ll also mentor junior team members, contribute to...Full timeRemote workWork visaFlexible hoursInnoflight LLC
San Diego, CAa month ago$70k - $120k
...Functions Administer and maintain systems and services. Perform patching, updates, and system maintenance. Troubleshoot system issues. Support security configurations. Maintain system logs and documentation. Other duties as assigned or required. Required 3–5 years of...Contract workTemporary workLocal areaFlexible hoursSaalex
San Diego, CA1 day ago$120k - $155.4k
...Overview Resource Management Concepts, Inc. (RMC) is looking for a talented Systems Administrator III to support the Naval Information Warfare Center (NIWC) Pacific Service Centers in Point Loma, CA. This role is critical in ensuring seamless operations within the Data...Contract workResource Management Concepts
San Diego, CA2 days ago$88.83k - $102.16k
...Schedule: This role follows a hybrid schedule with both on-site and remote work. On-site days are required, based on department needs, to support collaboration and business operations. Remote work flexibility is available on other days as determined by the department. Salary:...Local areaRemote workSocket
San Diego, CA5 days ago
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