Program Manager- SSG Fox Suicide Prevention Program

Job Title: Program Manager - SSG Fox Suicide Prevention Manager FLSA Status: Salary, Hourly Non-Exempt Work Schedule: Mon-Fri hours 9:00 AM-5:00 PM; hours may vary occasionally Reports To: Chief Impact Officer Job Summary Clear Path for Veterans, Inc. (CPV or Clear Path) is a community-based organization delivering world‑class, holistic programs and services to veterans and their families without condition. The Program Manager for the SSG Fox Suicide Prevention Grant Program (SPGP) plays a pivotal role in the implementation and management of grant‑funded initiatives aimed at reducing suicide rates among veterans, particularly focusing on the SSG Fox SPGP demographic. This position involves overseeing the day‑to‑day operations of the grant program, monitoring fiscal compliance, maintaining accurate documentation to meet federal reporting standards, ensuring all expenditures align with allowable costs under federal guidelines, coordinating with internal and external stakeholders, and ensuring the effective delivery of suicide prevention services to veterans. The Program Manager reports to the Chief Impact Officer and works closely with Clear Path’s grant management team, Veteran Support Services Team, VA officials, community partners, and mental health professionals. Primary Functions Lead the planning, implementation, and evaluation of suicide prevention programs and activities funded by the SSG Fox SPGP. Develop detailed project plans, timelines, and budgets in accordance with grant requirements and organizational goals. Monitor grant expenditures, track progress against objectives, and prepare regular reports for submission to the VA and other stakeholders. Work closely with subject matter experts to design and implement evidence‑based suicide prevention interventions tailored to the unique needs of veterans. Coordinate the delivery of mental health services, peer support programs, crisis intervention, and other supportive services to veterans at risk of suicide. Ensure program activities align with the objectives of the SSG Fox SPGP grant and adhere to relevant regulations and guidelines. Produce mid‑year and EOY program performance and fiscal reports in collaboration with grant management and finance/accounting teams. Facilitate bi‑weekly Care Coordination meetings with the SSG Fox Team. Function as the primary point of contact for annual program audits, facilitating timely communication with auditors and ensuring complete and accurate submission of all requested documentation, operational processes, and fiscal reports to VA representatives. Engage with SSG Fox SPGP Peer Mentors daily to oversee service plan implementation, keep client files accurate and current, and support team members in their peer service delivery. Stakeholder Engagement and Relationships Cultivate and maintain collaborative relationships with VA officials, veteran service organizations, mental health providers, and community agencies/coalitions involved in suicide prevention efforts. Serve as the primary point of contact for grant‑related inquiries, communications, and coordination with external partners. Facilitate internal and external meetings, workshops, and training sessions to promote information sharing, collaboration, and best practices in suicide prevention. Raise awareness, through a targeted outreach strategy for suicide prevention resources and services available to SSG Fox veterans and their families. Advocate for policies and funding initiatives that support suicide prevention efforts and address the unique needs of SSG Fox veterans within the VA system and beyond. Represent Clear Path for Veterans at community events, conferences, and meetings to promote collaboration and partnership opportunities. Administrative and Miscellaneous Work with Program Directors and the Executive Leadership team to develop and manage the coordination of programs and services related to the SSG Fox SPGP. Establish data collection procedures to monitor program outcomes, including changes in suicide rates, utilization of services, and participant feedback. Maintain accurate records of program activities, expenditures, and outcomes, and ensure compliance with grant reporting requirements. Analyze program data to identify trends, successes, and areas for improvement, and use findings to inform programmatic decisions and strategies. Maintain accurate data on all client leads, existing accounts, and other client‑related activities using the VA Data Collection Tool, Salesforce, and related processes. Ensure program surveys are administered to all SSG Fox SPGP participants as required to measure outcomes and impact. Develop and pursue short and long‑term regional goals that align with the Clear Path mission; create viable strategies to achieve regional strategic goals. Collect data and information regarding program outputs to include, but not limited to, the number of veterans and family members served, demographic data, and other metrics as requested by the leadership team for reporting using the VA SSG Fox SPGP Data Collection Tool, VA SSG Fox SPGP data dashboards, and Salesforce. Complete other duties or tasks assigned or needed to complete job responsibilities and support Clear Path’s mission. Education and Experience Requirements Master’s degree in social work, psychology, public health, or a related field, OR bachelor’s degree in social work, psychology, public health, or a related field combined with relevant work experience with veterans with mental health issues. Previous experience in program coordination, project management, or grant administration, preferably in the field of veteran services or mental health. Knowledge of suicide prevention principles, interventions, and best practices, with a focus on serving veterans and their families. Strong interpersonal skills and the ability to communicate effectively with diverse stakeholders, including veterans, VA officials, nonprofit organizations, and government agencies. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast‑paced environment. Sensitivity to the unique experiences and needs of veterans at risk of suicide, with a commitment to providing culturally competent and inclusive services. Familiarity with data collection and analysis techniques, as well as proficiency in Microsoft Office and database management software. Ability to work independently and collaboratively as part of a team, with a passion for making a positive impact on the lives of veterans and their communities. Skills, Knowledge, and Abilities Needed to Perform Effectively in the Position Strong leadership skills; ability to motivate. Excellent interpersonal and communication. Working knowledge of HIPAA and NYS Confidentiality Laws. The ability to work with individuals in crisis, including the acute risk for suicide. Ability to speak comfortably. Ability to network, form, and maintain positive relationships. Ability to supervise in a manner conducive to full performance and high productivity. Ability to set and appraise employee performance. The ability to evaluate issues and suggest appropriate solutions. Ability to work with a diverse group of stakeholders. Knowledge of the CNY, NNY, WNY, Southern Tier, Hudson Valley regions and surrounding counties. Good knowledge of community resources and services. Good knowledge of grant and contract regulations. Strong organizational and prioritization skills. Ability to develop training programs. Writing skills sufficient to draft letters, memos, and other professional documents. Computer literate with good MS skills, including Word, Excel, and PowerPoint, and willingness to learn new software programs as needed. Knowledge/experience with Salesforce preferred. Additional Requirements Valid New York State driver’s license and must have use of a reliable vehicle. Required to travel within New York State during all times of the year. Work evenings and weekends as needed. Must be comfortable with dogs in the workplace. Job-Related Physical Abilities Must be able to lift a maximum of thirty‑five (35) pounds. Ability to drive and travel in all types of weather conditions. May sit or stand for long periods of time. Manual dexterity sufficient for constant use of computer keyboards and other office equipment. Vision sufficient for frequent use of computer monitor; to read and develop paperwork. Professional Conduct and Performance All Clear Path for Veterans employees are required to conduct themselves professionally toward others, including but not limited to veterans, volunteers, visitors, and other Clear Path personnel. Ensure that Veterans, volunteers, employees, donors, and visitors have a positive experience with Clear Path. Supports and promotes the Clear Path mission. Adheres to Clear Path for Veterans policies and procedures. Promotes teamwork among staff and partners. Meets or exceeds expected performance standards, including consistently reporting to work on time and being prepared to perform the position’s duties. New York State Pay Range

$50,000 - $55,000 USD

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