Content Developer

Job Description:


POSITION SUMMARY The Junior Instructional Designer supports the analysis, design, development, implementation, and maintenance of training content for ILT and eLearning environments. Responsibilities include updates to presentations, assistance with drafting storyboards, narration, and multimedia preparation, testing of eLearning courses for proper functionality, and maintaining course documentation within SharePoint. This role works under the guidance of senior and staff instructional designers to ensure quality, consistency, and alignment with established templates and learning objectives.


POSITION QUALIFICATIONS Education Bachelor's degree in Instructional Design, Educational Technology, Communications, or related field preferred, or equivalent academic, internship, or practicum experience in instructional design or multimedia.


Experience & Skills
• Basic knowledge of instructional design principles and adult learning concepts.
• Proficiency in Microsoft Office Suite required.
• Familiar with:


o Narration/voiceover tools


o Articulate 360 or comparable authoring tools


o Adobe Creative Cloud or similar multimedia software
• Strong written and verbal communication skills; ability to collaborate effectively.
• Familiar with using Learning Management Systems preferred.
• Demonstrated willingness to learn new tools, methods, and processes.


Competencies
• Organization & Time Management: Able to prioritize tasks, manage deadlines, and keep projects on track in a busy training environment.
• Collaboration & Communication: Works well with colleagues, shares ideas clearly, and listens actively to feedback and suggestions.
• Initiative & Follow-Through: Takes ownership of assignments, follows up on details, and ensures tasks are completed as expected.
• Adaptability & Willingness to Learn: Comfortable adjusting to new tools, processes, or project needs, and open to learning from others.
• Attention to Detail: Carefully reviews work for accuracy, consistency, and quality, making sure materials meet standards.

PRIMARY RESPONSIBILITIES


Content Development & Production
• Update and refine PowerPoint decks for instructor-led and virtual training sessions.
• Assist with recording, editing, and implementing narration for eLearning or presentation-based content.
• Support development of facilitator guides, job aids, storyboards, and basic eLearning elements.
• Ensure materials follow branding guidelines, templates, formatting standards, and accessibility considerations.


Instructional Design Support
• Apply foundational instructional design models and adult learning principles under direction from senior designers.
• Assist in aligning content to learning objectives, course outcomes, and design guidelines.
• Participate in design reviews and incorporate feedback from senior designers, subject matter resources (SMRs), and stakeholders.


Systems & Documentation Management
• Complete testing of eLearning courses in staging and production environments to ensure proper functionality.
• Maintain course files, documentation, and assets in SharePoint.
• Support version control, content updates, and publishing processes.
• Ensure documentation is organized, current, and aligned with team governance process.
• Manage project timelines and status updates using project tracking tools such as Monday.com.


Collaboration & Project Support
• Assist senior/staff designers with project tasks, timelines, and deliverables (e.g., note taking, documenting feedback, project communication, scheduling project review meetings).
• Communicate effectively with team members, instructors, and SMRs as needed.
• Research and gather reference materials or best practices related to learning technology and multimedia.