Security Officer

Security Officer

Northern Light Mercy Hospital

Department: Security

Position is located: Mercy Fore River

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: 3:00 PM to 11:30 PM

Under the direction of the Security Supervisor, the Security Officer is responsible for maintaining the security of the hospital, outside properties and assets. The Security Officer manufactures identification badges using a computerized identification badge system. The Security Officer monitors various surveillance systems throughout the hospital and responds as needed. Position bears a 24-hour duty requirement with necessity for extensive patrolling throughout all the facility areas and must be alert for threats to the safety of the facility and personnel. The incumbent performs duties and tasks in accordance with performance standards established for the job. The incumbent may have access to highly confidential patient, employee and/or proprietary information, and must handle & protect the information in accordance with hospital & system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of Hospital.

Responsibilities:

• Maintains the security of the hospital, out buildings, outside properties and assets.
• Performs inside and outside patrols.
• Responds to trouble, security, emergency calls, and demonstrates the ability to respond to an inside outside plan as outlined in the Emergency Preparedness Plan.
• Performs standby with patients and/or restraint/removal of unruly/combative patients and public.
• Completes and maintains security logs and forms.
• Ensures incident and shift reports are completed in a timely manner.
• Prepares prisoner/patient checklist and lock removal forms.
• Prepares parking sticker and ID card request.
• Provides coverage and relief consistent with a 24-hour coverage requirement.
• Performs shuttle and escort service for employees and equipment shuttle after hours.
• Parking lot booth relief as assigned.
• As needed, incumbent will perform patient maneuvers, transport, and mortuary response.
• Completes computer data entries.
• Can enter parking sticker request, image ID applications for employees, non-employees, and volunteers' data into computer.
• Completes Incident Reports and security notices.
• Be able to research parking and ID badge information.
• Performs additional duties as required or assigned.

Other Information:

• Valid State of Maine Driver's license with a clean driving record in accordance with the Northern Light Health driving policy.

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Credentials

• Required Driver's License

Education

• Required High School Diploma/General Educational Development (GED)

Working Conditions

• Potential exposure to abusive and/or aggressive people.
• Potential exposure to diseases or infections.
• Potential exposure to hazardous materials.
• Potential exposure to noise levels being uncomfortable.
• Potential exposure to noxious odors.
• Potential exposure to very hot or cold temperatures.
• Work with computers, typing, reading or writing.
• Lifting, moving and loading 30 to 50 pounds.
• Prolonged periods of sitting.

Northern Light Mercy Hospital is a nonprofit acute care hospital in Portland, Maine, and a sponsored ministry of the Sisters of Mercy of the Americas. Our work is grounded in compassion, dignity, and service, with a commitment to caring for every member of our community, especially those most in need. At Mercy, people come to work knowing their role matters. Whether at the bedside, in support services, administration, or clinical care, every team member contributes to a culture built on respect, collaboration, and purpose.

We provide a broad range of medical and surgical services, along with multiple primary and specialty care offerings and community-based programs that extend our impact beyond the hospital walls. As a member of Northern Light Health, an integrated statewide health delivery system, employees benefit from the stability, resource, and career pathways of a larger organization while working in a hospital that feels personal and connected. Team members have opportunities to grow professionally, explore new roles, and build long-term careers in an environment focused on quality, innovation, and the well-being of our workforce.

Mercy Hospital is located in Portland, Maine's largest and most vibrant city, offering an exceptional quality of life that attracts people from across the country. Portland is nationally recognized for its food scene, arts and culture, vibrant neighborhoods, and strong sense of community. Within minutes of the city, you can reach beaches, islands, lakes, and mountain trails, with easy access to hiking, skiing, boating, and cycling. The region also offers excellent schools, family-friendly neighborhoods, and easy travel connections through Portland International Jetport and nearby rail service to Boston. Southern Maine blends career opportunity with a lifestyle centered on balance, outdoor recreation, and coastal living, making it an ideal place to live and build a career.

Equal Opportunity Employment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sex, sexual orientation, gender identity, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.