Technician, Operations

Job Description Bio Process Operations Technician Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a “Safety First, Quality Always” mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products. The BioProcess Operations Technician is responsible for providing shop floor operations and environmental monitoring support to the aseptic manufacturing areas of the manufacturing facility at the Wilson, NC Site. Responsibilities will include direct operational support for manufacturing activities including CIP / SIP, aseptic primary filling, inspection, packaging, and other operations activities as needed. This position will also be responsible for performing various supporting roles within the facility such as executing routine room and equipment disinfection and managing the movement of gowning, disinfectants, and materials to support the manufacturing areas. In addition to supporting operations activities, the role will be responsible for ensuring that EHS and GMP compliance is maintained within their area of assignment. This position will be an individual contributor and member of the Operations team within the integrated process team (IPT). This position is for 2nd Shift Wilson Rota POD IPT. Hours are Monday - Friday 2pm to 10:30pm. Primary Responsibilities Delivery Execute manufacturing operations, environmental monitoring, and facility disinfection within the Pod vaccine manufacturing facility Set up and operate vaccines formulation, CIP/SIP, aseptic primary filling, packaging, inspection and additional support equipment within qualified parameters Identify potential equipment problems and partner with other Vaccines Maintenance Technicians to ensure appropriate resolution Demonstrate ability to troubleshoot process, electronic systems and equipment for routine and basic problems Perform other duties as requested by the Operations coach Compliance Responsible for performing work in a safe manner, following identified safety procedures (hazardous work permitting, LOTO, HECPs), and using applicable safety equipment / personnel protective equipment (PPE) Execute operations functions in accordance with current Good Manufacturing Practices (cGMPs) and standard operating procedures (SOPs) Complete documentation in batch records, electronic logs, or other systems in accordance with site procedure Maintain good housekeeping and 5S in assigned work area Adhere to the highest level of data integrity while performing duties Identify potential quality or safety issues. Escalate as per IPT management processes and assist in the investigation, root cause determination, and CAPA implementation Cost Ensure that startup activities for area of assignment are executed such that project deliverables and timelines are met Closely monitor team / process performance and improve reliability through problem solving and continuous improvement Set up and operate equipment in alignment with established training and procedures to ensure reliable operation with minimal delays or discards Identify and help implement continuous improvement and productivity enhancements within the IPT Team Partner with Technicians and cross-functional support groups for assigned area to maintain an inclusive and positive work environment Demonstrate a high degree of maturity and personal integrity. Strictly adhere to all site policies on personal conduct and attendance Train, develop, and mentor other team members to share experience and best practices Pursue knowledge and skills in assigned area from an operations perspective and share that information readily with team Maintain a culture of continuous improvement / MPS focused on standard work, making problems visible, minimizing waste, reducing process variability, and problem solving Routinely demonstrates leadership and conflict-resolution ability. Demonstrates a willingness to provide and receive constructive feedback in 360° performance review Education Minimum Requirement High School diploma or equivalent and previous experience operating, maintaining, troubleshooting, and/or repairing industrial equipment is preferred | Associates degree in Business, Science, or Technology-based field and/or bio-pharma focused certificates such as Bioworks preferred Required Experience and Skills Three or more years in a GMP manufacturing facility (aseptic GMP environment strongly preferred) Ability to work independently as Team member Interpersonal skills with ability to influence and support others through a culture of inclusion, feedback, and empowerment Leadership ability, peer training experience, and/or productivity improvement activities strongly preferred. Ability to gown and work in an aseptic environment Ability to work with computerized and automated systems Willing to work irregular hours to support multi-shift operation on an as needed basis Preferred Experience and Skills Aseptic filling, visual inspection systems, CIP/SIP systems, packaging equipment and similar aseptic formulation and filling operations Working in a regulated environment (FDA, etc.) and basic knowledge of cGMPs as they apply to the vaccine/pharmaceutical industry Continuous Improvement, Lean Manufacturing, Problem Solving, and/or Right First-Time methodologies SAP/MES/electronic log book basic knowledge from a production execution perspective Ability and drive to work autonomously and help organize priorities and work with other team members Outstanding communication skills both within direct team and across multiple shifts to ensure success of overall team Ability to support technical writing of documents such as standard operating procedures (SOPs) #MSJR The salary range for this role is: $57,900 - $91,200 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. Required Skills: Biopharmaceutical Industry, Biopharmaceutical Industry, Biopharmaceuticals, Biopharmaceutics, Calibration of Equipment, Computer Literacy, Data Integrity, Equipment Maintenance, Facility Maintenance, Global Manufacturing, GMP Compliance, Inventory Management, Job Descriptions, Lean Manufacturing, Manufacturing Quality Control, Mechanical Maintenance, Packaging Equipment, Personal Protective Equipment (PPE), Pharmaceutical Biology, Preventive Maintenance, Process Optimization, Production Execution, Production Reports, Production Scheduling, Standard Operating Procedure (SOP) Writing {+ 2 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Not Applicable Shift: 2nd - Evening Valid Driving License: No Hazardous Material(s): NA Job Posting End Date: 07/29/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.