Teller

Job Title: Teller FLSA Status: Non-Exempt, Full‑Time Reports To: VP Branch – Minnco Center Pay Level: $17.00 to $21.00 per hour Position Objective Provides exemplary service to members by performing a wide range of transactional duties in a friendly, effective, and efficient manner. Tellers provide members with answers to their questions and complete transactions and related documentation for deposits, withdrawals, loan payments, transfers and other services available. Educate members on Minnco’s products that may offer the best solutions to the member’s needs. Essential Duties and Responsibilities Welcomes members and potential members by warmly greeting each person in a professional, timely and courteous manner and assists in answering member questions Performs routine member transactions with high accuracy, including Receiving share drafts/checks and cash for deposit, verifying amounts and endorsements, entering deposits into computer records, and issuing receipts. Cashing share drafts/checks and processing withdrawals according to policy, verifying amounts and endorsements, entering deposits into the correct computer record, and issuing receipts. Receiving mortgage, consumer loan, and other payments, ensuring payments match balances due, entering payments, and generating receipts. Providing other types of transactions as needed – money orders, Credit Union drafts, HSA transactions, IRA deposits, assisting with mail and more. Manages teller drawer efficiently during shift, balancing two times during shift and at the end of shift, researching and resolving discrepancies, and reporting any discrepancies to supervisor as necessary. Ensures the teller station is properly stocked with forms, supplies, brochures, etc.; during downtime proactively rolls coin, stuffs envelopes, shreds, does mail transactions, and more. Educates members on Minnco’s offered products and services to offer the best solutions to fit their needs. Leadership and Professionalism Maintains and upholds Minnco’s Core Values in all work. Acts with integrity and professionalism while maintaining confidentiality and objectivity. Maintains a professional image of Minnco by keeping a clean and neat workspace, wearing proper attire, and greeting with a smile. Required Qualifications High School Diploma or equivalent Excellent communication skills Ability to gather and analyze data to solve issues such as cash discrepancies Accuracy in computation Knowledge of basic bookkeeping principles and mathematical skills Ability to prioritize and make on-the-spot decisions regarding member transactions, weighing member satisfaction with the Credit Union’s exposure to loss and fraud Desired Qualifications Previous cash handling or customer service experience Knowledge of various federal regulations that impact the teller role Previous teller experience Environment and Physical Demands The majority of work requires sitting/standing while using the computer and participating in meetings (in person, on the phone, or online). Requires finger dexterity for typing on the keyboard and reading/viewing the computer monitor. Work Location Employee will work in an office setting with low noise level, full‑time Monday through Friday between the hours of 8 a.m. and 6 p.m. Rotating Saturday work during business hours is also required between 8 a.m. and 2 p.m. This position is at our Minnco Center Branch. Benefits Offered High Deductible Health Plan at low cost to employees, with a $2,000 employer contribution to your eligible HSA account. Flexible Spending Accounts Dental Life Insurance, Long‑Term Disability and AD&D for full‑time 40‑hour employees Long‑Term Disability insurance that pays 60% of salary after 90 days Retirement Benefits Generous PTO Benefit Employee Assistance Program MN Paid Family and Medical Leave Equal Employment Opportunity Statement Minnco Credit Union does not discriminate based on race, sex, color, religion, age, nationality, origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in the provision of employment opportunities and benefits. #J-18808-Ljbffr Minnco Credit Union