Sr. Director, Product Management - AI/ML Platform Intelligence

Sr. Director, Product Management - AI/ML Platform Intelligence

Capital One

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

The Sr. Director, AI/ML Platform Intelligence will lead a product team spanning the Machine Learning and Generative AI platforms at Capital One, and will be responsible for the core platform services for AI/ML platform that powers mission‑critical business applications. This person will partner with technology, risk, security, and business teams to monitor platform performance, identify issues, and support resilience.

We are looking for a technical product leader with a proven history of building products and experiences for data scientists and software developers. This individual will have excellent familiarity with emerging infrastructure and tooling for AI/ML application developers, and may have prior experience as a software engineer or data scientist with several years as a technical Product Manager and leader of product management teams.

This leader will set the strategy and priorities grounded in technical understanding and user experience. They must be able to sit in the shoes of the user (data scientists and engineers) and measure the benefits of more powerful, faster capabilities and from a better developer experience.

Capital One Product Framework

• Human Centered – obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused – delivers game‑changing outcomes by focusing on leverage and execution excellence
• Technology Driven – leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value
• Integrated Problem Solving – identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership – leads cross‑functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

• At least 9 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications

• Experience translating business strategy and analysis into consumer‑facing digital products
• 5+ years of experience in people leadership
• 3+ years of experience in innovative technology environments that embrace public cloud and open source technologies
• 3+ years of experience building business‑critical AI and Machine Learning products
• Experience with AI/ML technologies such as Kubernetes, Observability, Security, AI/ML Experiment Management, or Model Monitoring
• Experience in Gen AI Application Evaluation, MLOps, or AIOps

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary ranges by location:
Chicago, IL: $240,300 – $274,300 for Sr. Dir, Product Management
McLean, VA: $264,300 – $301,700 for Sr. Dir, Product Management
New York, NY: $288,400 – $329,100 for Sr. Dir, Product Management
San Francisco, CA: $288,400 – $329,100 for Sr. Dir, Product Management

This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to View email address on click.appcast.io

Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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