Technical Consultant

Technical ConsultantTechnical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.You will act as the technical and financial subject matter expert for our customers and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value.You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design, and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features and integrate them across all the touchpoints and surface area of a customer.This role is specifically focused on Enterprise customers running Microsoft F&O, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.What You'll DoServe as the primary Technical Consultant for Enterprise accounts running Microsoft F&O, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environmentsAct as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Microsoft F&O integration, configuration, and system designPartner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving F&O, HRIS, and API integrationsCollaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer successWork with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Dynamics F&O integration and configuration optionsParticipate in technical discovery to understand customer F&O environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's APIBe a subject matter expert across F&O and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needsTroubleshoot Dynamics F&O integration blockers and guide customers through complex configuration decisionsContribute to internal documentation and tooling that scales Ramp's ability to support F&O integration use cases across a growing customer baseInfluence Ramp's product roadmap by channeling F&O customer pain points and feedback to the Product and Engineering teamsWhat You NeedBachelor's degree in computer science, engineering, finance, business, or a related field4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment3+ years of hands-on experience working with Microsoft Dynamics F&O, including financials modules, integration patterns, and enterprise deployment modelsDeep familiarity with accounting workflows, including core functionalities involving General Ledger, Accounts Payable, Subledger Accounting, and multi-org structuresComfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholdersPartner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customersAdvise on non-standard F&O implementations and edge cases, balancing customer needs with long-term platform scalability and supportabilityStrong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approachesCollaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and EngineeringExceptional organization and problem-solving skills, with a bias toward action and a high level of ownershipThrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motionBenefits Available To All Full-Time Ramp Employees (Global)Flexible PTOCentralized home-office equipment orderingHealth and wellness stipendBudget for intra-office travelWeekly coffee stipendUnited States100% medical, dental & vision insurance coverage for you, with partial coverage for dependentsOne Medical annual membership401(k), including employer match on contributions made while employed by RampFertility HRA (up to $10,000 per year)Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% payPet insuranceIn-office perks: lunch, snacks, drinks, and moreRelocation support to NYC or SF (as needed)CanadaGroup medical, dental, and vision coverage through Sun LifeLife, AD&D, and disability coverageFertility drug coverage (up to $4,000 lifetime)Group Retirement Plan with employer match (RRSP + DPSP)Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced payEmployee Assistance Program and virtual care through Lumino HealthUnited KingdomPrivate medical insurance through Freedom EliteVirtual GP and at-home care via eMed x LiviWorkplace pension through Penfold, with salary sacrifice optionParental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced payReferral InstructionsIf you are being referred for the role, please contact that person to apply on your behalf.Other NoticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Beware of recruiting scams: Ramp will only contact you through official @ Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.Ramp Applicant Privacy Notice