Medical Assistant Certified Lead - Specialty Cardiothoracic Surgery

Summary:

The Certified Medical Assistant will perform various services and related activities in support of patient care including preparing patients and treatment rooms, accurate data entry for patient registration, and insurance verification. The Certified Medical Assistant demonstrates the ability to use good judgment and communicates effectively with all patients; families; licensed personnel; insurance companies and third-party payers. Demonstrates a professional and caring manner. The Certified Medical Assistant Lead will also maintain quality control standards (HIPAA/OSHA).

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Keeps manager informed of any issues with patients, staff or physicians that are beyond their comfort level or are questionable.
• Monitors quality control standards (immunization logs, waived testing, drug sample logs, equipment sterilization logs, etc).
• Resolves less complicated patient, staff, and physician issues.
• Reports to manager any associate non-compliance with approved policies.
• Provides staff training/onboard check list.
• Prepares patients for examination and treatment.
• Prepares exam and treatment rooms with necessary instruments.
• Utilizes knowledge of sterile technique and infection control procedures requires to clean and disinfect rooms and equipment, sterilizes instruments as needed.
• Prepares, maintains, and orders inventory supplies and equipment for treatments, including sterilization, and other departmental supplies.
• Assists provider in preparing for minor surgeries or physicals.
• Assists with scheduling of tests, treatments and referrals.
• Assist with scheduling patient appointments, answering phones and keeping providers informed of changes and informing patients of their benefits.
• Maintains patient files, record and other information in a professional manner following policy and procedures regarding documentation.
• Complies and condenses technical and statistical data for reports and records.
• Attends required meetings and participates in committees as requested.
• Participates in professional development activities and maintains professional affiliations.
• Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
• Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control.
• Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent, or detect unauthorized disclosure of Protected Health Information (PHI).
• Performs other related work as required.

Job Requirements:

Education/Skills

• High School Diploma or Equivalent Preferred.

Experience

• Minimum of two (2) or more years of relevant experience required.

Licenses, Registrations, or Certifications

• Certified Medical Assistant (CMA) certification is required.
• BLS required.

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time